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Posted on Jan 02, 2017
IT IS POSSIBLE YOU HAVE A DEFECTIVE DOOR LOCK OR CONTROL BOARD. CHECK YOU OWNERS MANUAL TOO SEE IF YOUR WASHER HAS A MANUAL RELEASE SO YOU CAN OPEN YOUR DOOR. USUALLY YOU CAN ACCESS A MANUAL RELEASE BY REMOVING THE FRONT BOTTOM PANEL AND REACHING UP UNDER THE DOOR LOCK AND FINDING A PLASTIC PULL PIECE WHICH YOU CALL PULL AND UNLOCK THE DOOR. MAKE SURE YOU UNPLUG THE WASHER FIRST. CHECK THE DOOR LOCK MECHANISMS TO SEE IF ANYTHING IS BROKEN AFTER YOU GET THE DOOR OPEN.
Posted on Feb 17, 2010
Kennmore Oasis washer; I just replaced the lid locking mechanism (8563937) with the upgrade (W10059230) from www.midwestapplianceparts.com
Posted on Aug 03, 2010
see this causes and fix it. God bless you
Door or Lid Latch Assembly If the washer lid won't lock the lid switch assembly might be defective. This is a very common problem. The lid switch assembly can fail either mechanically or electrically. Test any electrical switches with an Ohm meter for continuity. The switches should have continuity according to their design.
Door Lock Motor and Switch Assembly If the washer door won't lock the door lock assembly should be checked. The door lock can fail either mechanically or electrically. Test any switches on the door lock with an Ohm meter. The switches should have continuity according to their design.
Main Control Board If the washer door won't unlock the problem might be the main control board. This is not common. Normally the problem is with the lock mechanism.
Posted on Oct 12, 2012
LID LOCK FAULT
Fault is displayed if Lid Lock has not moved into locked position or motor cannot be powered.
Lid is not closed completely due to interference.
Check for lock interference with lock striker.
Wash media buildup (detergent, lint, etc.) is preventing the lock mechanism from sliding.
Main control detects open lid switch when attempting to lock.
Main control cannot determine if lid lock is in a locked state.
Perform the following checks if the washer does not lock (or unlock).
1. Perform the Lid Lock test under Manual Test Mode on page 9. The following steps assume that this step was unsuccessful.
2. Check lid lock mechanism for obstruction or binding. Repair as necessary.
Posted on Oct 21, 2012
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