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Printer has new ink cartridges but won't print. Goes through the motions but nothing prints.

New cartridges, nozzles have been cleaned repeatedly, print head also cleaned repeatedly and still won't print any docs.

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  • GI Consulting May 19, 2017

    Hi Becky Francis, I want to help you with your question, but I need more information from you. Can you please add details in the comment box?

    1. Is the printer new or about how old is it?

    2. What brand and model of printer?

    3. Are you using Windows or Mac?

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6 Suggested Answers

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Posted on Jan 02, 2017

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  • 2 Answers

SOURCE: 3e Black cartridge won't print

I'm not an expert but I go through a lot of ink.. I have found that even with new ink some of the tanks of ink aren't any good especially with compatible which i buy a lot of because it's a lot cheaper (ebay). With that ink I have gone through 10 cartridges in a row before finding one that worked correctly again (I mean out of 100+ cartridges hitting a run of 10 that where bad but the rest good.)

Also, a tech for epson once told me to hit deep clean 7 times in a row before a head check to clean their nozzles.. That has helped with my printer and at Fry's electronics, they have a cleaning solvent in kit, haven't tried it, but i have run alcohol through mine but I'm told that is very ******* the print head (dissolves the glue).

Hope that helped..

Posted on Apr 03, 2008

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  • 2 Answers

SOURCE: Won't print(after changing cartridges

blank pages and bad print are not the same problem. Regarding costly ink, a epson printer tech told me once that the secrete to cleaning a bad print head was to run deep clean 7 times in a row and then a head test and it has worked for me several times on other printers (not an expert here, just personal experience).

Additional note, I have seen both cleaning chemicals and cleaning cartridges on the web, example, searching google for one for my printer I would search for cc-bci-6c which is for a canon cyan cleaning cartridge. Don't know if they work but in case it helps.. good luck.

Barry,

Posted on Apr 03, 2008

Basti
  • 1447 Answers

SOURCE: printing blank pages

hi-

You might be having a clogged nozzles, if you want you can try to dismantle and check on the nozzles, heres the link on how to check it just click HERE

Pls rate as fixya if it helps. Thanks!!

Posted on Jun 17, 2008

adnanbhatti
  • 1188 Answers

SOURCE: the black ink print is very very faint

Indicates that the printer is using only color ink to create a black color. Check printer settings to see if you can set it to use only black cartridge. Also try printing with only the black cartridge inside if the printer permits, this way you can be sure if the black print head is faulty.

Posted on Aug 02, 2009

cns assoc
  • 677 Answers

SOURCE: How to clean my Epson RX595 Photo All In One

Did you use Epson Genuine Cartridges?
ALL…. Epson & Brother Requires Genuine Cartridges. !!!!!!!!
That sounds like your problem.

In Purchasing Epson's CX 5400, CX4600, & CX7400 and more, I found out that Epson does not like Generic Printer Cartridges. I also Purchased a Brother MFC-240C All-In-One InkJet Printer. That also does not like Generic Print Cartridges. Color that should be Yellow, will turn out Green, Blue Brown, etc.

These printers have a CHIP that will detect if it is Generic or Genuine. When they see it’s Generic Cartridges, it will print lines thru the words, stripes across the picture and also do a mix match with the colors. It also will not let you print anything, if only one of the cartridges is empty.

I wanted to print only Black, and would not let me, because I did not have any ink in one of my cyan cartridges. Go figure.

That's what these Companies do., so they can keep selling the ink cartridges. Some Printers, are able to use Generic, and some are refillable. Some you can refill them up yourself and I heard, quite MESSY.

So I learned, thru trial and error, that you must use the ORIGINAL Genuine Cartridges for these PRINTERS. Some people say some models work fine compatible, but not mine.......


I had to replace the printer, but Epson, Lexmark & Brothers are always on sale. My Brother & Epson cost me $50.00 with Rebate. .


IF YOU ARE USING GENERIC CARTRIDGES, MAYBE IT WOULD BE BETTER IF YOU DISABLE THE INK MONITOR.

This is the only advice I can give you.


The next step would be to disassemble the Epson, and clean the Pads/Heads. Click on link below.:
http://www.hm2k.com/posts/parts-inside-your-printer-are-at-the-end-of-their-service-life

I located a page on http://www.fixyourownprinter.com forum, which had plenty of details about similar issues.

If you find this helpful, pls rate me.

Thanks and Good Luck :0)

Posted on Apr 05, 2010

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1 Answer

X2250 won't print form pc


A technique to improve print quality is to try and clean the cartridge nozzles. You may clean the cartridge by following the steps given below:
1. Go to the "Lexmark solution center." This can be done by clicking on "Start," go to "Programs" and Lexmark printer group. Click on the "Lexmark Solution center." Next click on the "Maintenance" Tab.
2. Select "Clean and Fix Horizontal streaks." Click on "Print". This will produce a printed page.
The colors that you should see here are black, yellow, magenta (a reddish purple) and cyan (a dark sky blue). You should notice the diagonal lines above and below the solid horizontal lines. These diagonal lines should be solid from left to right with no gaps.
If there are gaps in the lines or the print diminishes across the page, you should run the "Clean Print Nozzle" page a couple more times to try and clear it up. If you still have gaps at the top and bottom, you should "wick" the cartridges by following the steps given below:
1. Please open the "Solution center" again and go to the "Maintenance" Tab.
2. Select "Install color/black cartridge" and remove the cartridge or cartridges from the printer.
3. Get a damp paper towel.
4. Set the ink cartridge right side up on the damp paper towel so that the ink nozzles are against the towel and hold the cartridge in this position for about 15 seconds.
5. Now wipe the print head (on the bottom where the ink comes out) across in one direction only (left to right) until it looks clean.
6. Next dab the cartridge on the towel to make sure that the ink is flowing.
7. Snap the cartridges back into the printer.
8. On your computer, select "Old Cartridge install."
9. Repeat the "Clean Nozzle Page" one more time. If this fails to address the problem the entire procedure may need repeating.

Good Luck!!!!

May 01, 2013 | Lexmark X2250 All-In-One InkJet Printer

1 Answer

Epson Stylus C88 - New Epson Factory ink cartridges. Nothing prints, although printer goes through the motions of printing. What could be wrong? Ink levels are fine.


You should run a nozzle check to verify if the heads are printing all the inks correctly. If the pattern is incomplete you need to run head cleanings.

Apr 30, 2010 | Epson Stylus C88 InkJet Photo Printer

1 Answer

Only black and blue will print on test page; yellow and magenta does not. Ink was just replaced.


Did yellow and magenta print OK before the previous cartridges ran out? If so, it looks like your new cartridges are not working properly. Try another yellow and magenta cartridge - you can re-use the previous cartridges if they turn out not to be faulty. If new cartridges don't solve the problem, you can try soaking the print head, in case you have nozzles blocked with dried ink for some reason.

Turn the printer on, and as soon as the print head moves out of its parking position, pull the power cord out of the back, or turn the printer off at the mains. You may now carefully move the print head by hand over to the left hand side out of the way. Look inside the print head parking area on the right and you will see a small rubber cup that comes up to cover the print nozzles when the head is parked (to stop it drying out). Use a syringe or dropper to fill this cup with head cleaning fluid or distilled water. DO NOT USE TAP WATER. Carefully push the print head by hand fully into its parking position so that the cup full of fluid comes up over the print head. Do not turn the printer on at any stage in this process. Leave this for at least 24 hours, then turn the printer on and try a head clean/nozzle check again. If you get any magenta/yellow ink on the nozzle check, then there is hope! Repeat the head clean/nozzle check process 2 or 3 times, but not more. Leave for 24 hours for any air bubbles to disperse. If nothing, repeat the soak process once more. If still nothing, post a new comment detailing what you have done and the results.

May 04, 2009 | Epson Stylus C86 InkJet Printer

1 Answer

My printer is only printing the clor blue for a


Have you tried a cleaning cycle? If not, try one (right click the little printer icon in the bottom right corner of the screen and select head clean). Now run a nozzle check (right click the little printer icon in the bottom right corner of the screen and select nozzle check). Is there any sign of ink on the paper. Try up to three cleaning cycles. If ink is now flowing, but not yet perfectly, don't carry out any more cleaning cycles. Just leave the printer for 24 hours (to allow any air in the print head to disperse). Then repeat the cleaning cycle/wait process. It may take a while to restore a perfect nozzle check print.

If you have already done lots of head cleans with no result, are you sure you have good ink cartridges properly installed? The printer determines the amount of ink left in the cartridge by counting the number of ink "shots" when printing, head cleaning etc. This information is stored in the "chip" on the cartridge. Thus, it is not an actual measurement of the ink left, but an estimate calculated by subtracting the total shots from the original full ink quantity. This estimate can sometimes be grossly in error, usually due to a cartridge replacement not being carried out correctly. To eliminate this possibility, buy a new set of compatible cartridges on E-Bay - they're very cheap. You can always re-use the old ones later if it turns out they DO have ink in them.

If none of the above works, then you may have blocked print head nozzles. You can try soaking the print heads for 24 hours (or more), as follows. Turn the printer on, and as soon as the print head moves out of its parking position, pull the power cord out of the back, or turn the printer off at the mains. You may now carefully move the print head by hand over to the left hand side out of the way. Look inside the print head parking area on the right and you will see a small rubber cup that comes up to cover the print nozzles when the head is parked (to stop it drying out). Use a syringe or dropper to fill this cup with head cleaning fluid or distilled water. DO NOT USE TAP WATER. Carefully push the print head by hand fully into its parking position so that the cup full of fluid comes up over the print head. Do not turn the printer on at any stage in this process. Leave this for at least 24 hours, then turn the printer on and try a head clean/nozzle check again. If you get any black ink on the nozzle check, then there is hope! Repeat the process until you get a full black nozzle check. If nothing, repeat the process once more.

If still nothing, post a new comment detailing what you have done and the results.

Apr 06, 2009 | Epson Stylus C84 InkJet Printer

1 Answer

C84 Wont print red


The printer colour cartridges are magenta, cyan and yellow. The printer prints "red" by mixing magenta and yellow ink. So, if you only get yellow when you print red, it means you aren't getting any magenta ink on the paper.

Have you tried a cleaning cycle? If not, try one (right click the little printer icon in the bottom right corner of the screen and select head clean). Now run a nozzle check (right click the little printer icon in the bottom right corner of the screen and select nozzle check). Is there any sign of magenta ink on the paper. Try up to three cleaning cycles. If ink is now flowing, but not yet perfectly, don't carry out any more cleaning cycles. Just leave the printer for 24 hours (to allow any air in the print head to disperse). Then repeat the cleaning cycle/wait process. It may take a while to restore a perfect nozzle check print.

If you have already done lots of head cleans with no result, are you sure you have a good magenta ink cartridge? To eliminate the possibility of a faulty cartridge, buy a new set of compatibles on E-Bay - they're very cheap. You can always re-use the old one later if it turns out it is OK.

If none of the above works, then you may have blocked magenta print head nozzles. You can try soaking the print heads for 24 hours (or more), as follows. Turn the printer on, and as soon as the print head moves out of its parking position, pull the power cord out of the back, or turn the printer off at the mains. You may now carefully move the print head by hand over to the left hand side out of the way. Look inside the print head parking area on the right and you will see a small rubber cup that comes up to cover the print nozzles when the head is parked (to stop it drying out). Use a syringe or dropper to fill this cup with head cleaning fluid or distilled water. DO NOT USE TAP WATER. Carefully push the print head by hand fully into its parking position so that the cup full of fluid
comes up over the print head. Do not turn the printer on at any stage in this process. Leave this for at least 24 hours, then turn the printer on and try a head clean/nozzle check again. If you get any magenta ink on the nozzle check, then there is hope! Repeat the process until you get a full magenta nozzle check. If nothing, repeat the process once more.

If still nothing, post a new comment detailing what you have done and the results.

Apr 05, 2009 | Epson Stylus C84 InkJet Printer

2 Answers

Epson stylus c40 ink not coming through please help


Have you just fitted new cartridges? Are you confident the new cartridges are full and in-date? Can you confirm that the old cartridges were not removed until immediately before the new cartridge was installed. Did you remove the yellow tape from the new cartridges before you installed them? Were the cartridges changed properly such that an ink charging cycle occurred?

Have you carried out any head cleaning cycles? If not, do it. Have you done a nozzle check print? If not, do it. Any sign of ink? Yes, but not perfect? If so do a couple more head cleans and nozzle checks. If still not perfect, let it rest for 24 hours to disperse air bubbles. Then repeat. It may take patience to get things back to normal.

If you have already done lots of head cleans with no result, and you're sure you have good ink cartridges properly installed, then You can try soaking the print heads for 24 hours (or more), as follows. Turn the printer on, and as soon as the print head moves out of its parking position, pull the power cord out of the back, or turn the printer off at the mains. You may now carefully move the print head by hand over to the left hand side out of the way. Look inside the print head parking area on the right and you will see a small rubber cup that comes up to cover the print nozzles when the head is parked (to stop it drying out). Use a syringe or dropper to fill this cup with head cleaning fluid or distilled water. DO NOT USE TAP WATER. Carefully push the print head by hand fully into its parking position so that the cup full of fluid comes up over the print head. Do not turn the printer on at any stage in this process. Leave this for at least 24 hours, then turn the printer on and try a head clean/nozzle check again. If nothing, repeat the process once more. If still nothing, post a new comment detailing what you have done and the results.

Mar 20, 2009 | Epson Stylus C40UX InkJet Printer

1 Answer

No ink on page


Clean the contact in the housing area and on the ink cartriage. If that does not work buy a new cartriage. The ink probably dried up in the nozzles. You can place the ink cartriage on a wet paper towel water or alcohal and press the cartriage into the towel. If you see no ing replace.

Jun 11, 2008 | Office Equipment & Supplies

1 Answer

I have an MP460 printer. Suddenly it won't print. When I try to print a document from Word, the printer acts like it's printing--goes through the motions, spits out a page, but nothing is on that page,...


  1. Open the front cover of the printer and remove both cartridges.
  2. Moisten a clean, lint-free cloth with water and gently wipe the gold nozzle area.

    pattlnk_282005_1611-751_nozzles1_xx3_enfigs.gif

    Warning!
    Wipe the nozzles of the color cartridge in one direction so the colors do not mix.
  3. To dissolve dried ink, hold the damp cloth against the nozzles for about three seconds. Gently blot and wipe dry.
  4. Moisten another section of clean, lint-free cloth and gently wipe the gold contact area.

    pattlnk_282005_1612-751_nozzles2_xx3_enfigs.gif

    Warning!
    Do not wipe the nozzles and contacts with the same section of cloth.
  5. To dissolve dried ink, hold the damp cloth against the nozzles for about three seconds. Gently blot and wipe dry. Let the gold-colored areas dry before you reinsert the cartridge into the printer.
  6. Reinsert the cartridge and repeat the nozzles test.

May 17, 2008 | Canon Office Equipment & Supplies

1 Answer

Nothing printed when paper goes through printer


the ink nozzles on the cartridges are clogged. first try cleaning them using a alcohol-soaked Q-tip against the shiny part where ink comes out (remove cartridges first). if still no ink, cartridges may be out of ink, so either replace or re-fill them.

Oct 28, 2007 | Lexmark Z600 InkJet Printer

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