Question about HP PhotoSmart C4280 Laser Printer
Check the owner's manual if the scanner requires USB 2.0 to operate correctly. If it does your USB cable needs to be 2.0 specification instead of the original 1.1 specification. That would go for the computer as well.
If the above comments don't apply uninstall the software for both the printer and scanner; restart the computer; re-install all the software; restart the computer... and it should work unless the scanner part of the printer has a problem.
Posted on Jul 27, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
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Isolate to a wall outlet and not a strip.
Remove the cartridges.
Remove the power plug and then reconnect.
Reinstal the cartridges.
Try to do a copy direct from the unit.
Print a self test page and check for Yellow or Magenta to rule out a partially empty cartridge.
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