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Vax Dual Power Pro W85-PP-T

The Brush Bar and Spinscrub Bar do not rotate when the machine is on. I have taken both off and cleaned and they move together when I manually spin the brush bar by hand, the belt is in tact no problems with it. help me before I throw it out of the window please

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  • Vax Master
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If the belt is intact what about the motor, does it spin?

Posted on May 18, 2017

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Posted on Jan 02, 2017

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Hi there, it's Jack at Dyson.

DC03 doesn't use a traditional user-replaceable belt. Instead it has a brush control clutch mechanism which allows you to turn off the brush bar when cleaning hard floors and delicate rugs.

If the brush bar doesn't seem to be rotating, it's worth double-checking you have the brush control set correctly. When the machine is reclined into the normal vacuuming position, the brush control should move to the Drive/On position:

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Please note, as a safety feature the brush bar will never rotate when the vacuum is standing upright.

If you're confident the brush control is in the correct position, but the brush bar still won't rotate, please give our freephone UK Helpline a call on 0800 298 0298. We're available from 8am-8pm from Monday to Friday, and 8am-6pm on weekends. Calls are free from UK landlines.

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If the roller brush cannot be rotated easily by hand, it is likely that debris is jammed inside the end caps.Make note of the direction arrows on the end caps as you remove the roller brush. You will need to know this for reinstallation. The end caps are fastened with stop nuts. Removal of one will allow the inner shaft to be extracted for examination and cleaning. An old toothbrush is a good cleaning tool. Reinstall the inner shaft and stop nut. Check for free rotation of the brush roller. Place a new belt over the brush roller and reinstall the brush roller, being careful to observe the position of the arrows on the end caps. Inspect the motor shaft and remove any old belt residue before installing the new belt on the shaft.

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