Question about Cuisinart Coffee Makers & Espresso Machines
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Posted on Jan 02, 2017
SOURCE: Cuisinart DCC-2000 Coffeemaker
I had this problem and saw a post to contact Cuisinart at 1-800-726-0190. Before calling I was pretty mad that my expensive coffee maker pooped out. Called warranty dept on a Sunday morning and got right through to a very nice rep who was patient while I looked for the serial number - What do you know! It was still under the 3 year warranty and they replaced the pot for FREE (not including shipping).
The ease of this resolution has convinced me to buy a Cuisinart product again!
Posted on Apr 27, 2008
Finally, I got my coffee pot to run through without stopping several times. To fix it I had to run vinegar through eight times! Never before has it taken so many cycles to clean out a pot. It is still spluttering a bit so today I am going to get more vinegar or maybe even CLR and run it through a few more times.
Posted on Dec 27, 2008
Unplug the machine for 20 minutes or longer - don't skimp on the amount of time, or it won't work. After 20 minutes, plug the coffeemaker back in, and you will see that the self-clean light is now off.
Posted on Mar 30, 2009
I had the same problem and just finished fixing mine. The problem is very likely that you have coffee grounds in the water hoses in the bottom of the unit; this gets worse over time, constricts the flow, and can lead to all sorts of woes. Cuisinart will void the warranty if you open your unit, and they neither sell replacement parts (e.g., hoses) nor provide any guidance on how to fix it (I found this out when I called them today). If your unit is less than 3 years old it is still covered by the warranty and they will send a replacement unit; if it's more than 3 years old you have nothing to lose!
Here are the steps:
Posted on Mar 10, 2010
I also had problem with it shutting off during brewing. I tried cleaning by running vinegar through it, which needs to be done periodically anyway, but that did not resolve the problem. I then tried the suggested solution of unplugging it for a half hour to reset the micro controller and that did it! May also need to set the auto shut off time to zero if unplugging alone doesn't fix it.
Posted on Jan 09, 2017
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