Question about HP Pavillion dv9740us Notebook

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HP PAVILLION DV9500 everything works except the monitor??

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This question requires a techincal person to first, attach an external monitor to the laptop to see if there is video going to the external monitor? Then while the external monitor is hooked up he should run full diagnostics to see if the motherboard video adapter is fully functional? If it is? He has to open the laptop and trace to see if the plug from the motherboard to the monitor needs to be reseated. The worst case scenario is you will have to replace the motherboard.

Posted on Jul 25, 2009

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Posted on Jan 02, 2017

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1 Answer

HP Pavillion DV9500


Please re-submit your problem stating more details. Thank you.

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The HP Pavilion dv9500 is one of the Pavilion dv9000 series of Notebook PC's.

This is the problem, and the possible solution,

http://www.youtube.com/watch?v=bnkQNmKauEc

(TIP: I would use a Heat Gun instead of a torch)

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The trick to the HP web cams is the fact that they work with one piece of software only. Go to the HP support site...here...

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01415015&cc=us&lc=en&dlc=en&product=3985345

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