Question about Frigidaire Kitchen Ranges
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Posted on Jan 02, 2017
SOURCE: Frigidaire CFEF372ES1
its an electronic latch, try pushing the self-clean button, ti will try to lock and unlock the door- if successful the oven will begin to clean immediatly push the cancel button and will unlock,
Posted on Feb 26, 2008
"F11" is a Serial Communications error between the Central Control Unit (CCU) and Motor Control Unit (MCU). The CCU is the main computer for the washer and is located directly behind the wash tub. The MCU is the Drive Motor Control board and is located in the rear of the washer adjacent to the Drive Motor on the left-hand side (facing from the rear with the back panel removed). The wiring harness can also cause the error, but it is not as common a problem.
Whirlpool is the manufacturer of both model washers and recommends the following troubleshooting advice. Remove the top panel of the washer by removing the three screws holding it in place in the rear. Once the screws are removed, the panel slides back, then off. Remove the rear panel of the washer for access to the drive motor and MCU. Now check the following:
- Check the wire harness connections between the CCU, the MCU and Drive Motor. Make sure all connections are attached and making good contact. Check for any broken wires or connector pins.
- Check the Drive Motor to see if it free spins and that the belt is still attached and not slipping. If the motor is seized, replace it. If the belt is broken or worn, replace it as well.
- Check the MCU. Connector 1 is the Serial Communications Link between the MCU and CCU. Connector 2 is the connector to the drive motor. Resistance checks across pins 1, 2, & 3 are the motor windings. Connector 3 is the power supply - 120VAC should be read across pins 1 and 2 with the door in the locked position. NOTE: The connectors are read 1, 2, and 3 from the bottom to the top with the MCU installed.
- Check the CCU. Verify connectors 7 and 11 are properly installed. Facing from the front of the washer, connector 7 is the 4th connector from the RIGHT along the front. This is MCU Power. Connector 11 is the Serial Communications link from the CCU to the MCU and is located along the left hand side of the CCU (the connectors are numbered 11 through 14 back to front).
- Check the Drive Motor. Remove the connector and perform resistance checks on the motor connector pins. Readings across pins 1 to 2, 2 to 3 and 1 to 3 should read 6 ohms.
In most cases this is an indication of a failed CCU. This is an easy repair that the average do-it-yourselfer can accomplish on their own. If the washer is still under a warranty, parts and labor would be covered. With no warranty, a replacement parts will vary in price depending on where you get them. There are several good websites available that you can order parts on line and have shipped directly to you.
NOTE: Remove all the connectors from the CCU ONE AT A TIME and reconnect to see if the error code goes away BEFORE you decide to purchase a new one. It is not common, but sometimes a flaky connection can generate error codes.
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Posted on Sep 14, 2010
Hello, welcome to FixYa.
I understand you have the Frigidaire CFEF372ES1 range, correct ? I also understand based on your post you're getting the F13 error message, correct ?
This range is built by Frigidaire as you know and according to their service manual, here's what it is and what you can do
...I will also add, **Fault codes are not a foolproof system. Never assume that a part has failed based on a displayed fault code. **
...If you pull/slide the unit away from the wall and unplug it or turn the house breaker off for 30 seconds to a minute the control should reset. That should do it...unless the EOC (electronic oven control) has failed.
Let me know how you make out and if you need anything further I'll be glad to help in any manner I can. Good luck.
Posted on Oct 27, 2011
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Jan 30, 2016 | Dryers
Thank you for your inquiry, Katherine!
Based off the information you have provided your Frigidaire range is displaying an error code of "F11". An "F11" error code stands for a shorted keypad I would recommend performing a reset on your range. You can do that by flipping off the household circuit breaker for at least ten minutes. If that does not correct your issue it could be a possible problem with your EOC (Electronic Oven Control) or wiring harness. Hopefully this information is helpful for you. -Matt
Apr 23, 2015 | Frigidaire Kitchen Ranges
I appreciate your post, Dale Miller!
From what you have described your Frigidaire range is displaying an error code of "F11" and you are receiving an alarm. Normally an "F11" error code stands for a shorted keypad. I would suggest performing a reset and you can do that by flipping the household circuit breaker off for roughly ten minutes. If you restore power and continue to receive an "F11" error code you may need to replace your control panel. I would recommend having a professional do so, they will be able to properly disassemble your range and accurately replace the electrical component to not damage anything internally on your range. I hope this information is helpful to some degree. -Matt
Feb 28, 2015 | Frigidaire Kitchen Ranges
I appreciate the post, dan moore!
From the information you have provided your Frigidaire range is displaying an "F11" error code. Typically, the "F11" error code stands for a shorted keypad. This could be a false error code and the best way to clear any false error codes is to disconnect power from the range for at least ten minutes. If you continue to get an "F11" error code you may need to replace your EOC (Electronic Oven Control), I would recommend having a professional technician come out to properly replace any electrical component to avoid personal injury. Hope this information is helpful to some degree. -Matt
Dec 14, 2014 | Frigidaire Kitchen Ranges
May 14, 2014 | Frigidaire 30 in. Electric Gallery Series...
Hello steve o - Typically error code F11 indicates a shorted keypad. Try resetting the range by unplugging it or flipping the household circuit breaker off. This usually will clear most false error codes. Wait approximately ten minutes and if the error code does not clear contact a professional to move forward accurately. Most likely the EOC on the range will need replacing.
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Oct 27, 2011 | Kitchen Ranges
1. (F11, 12 & 13)
Disconnect power, wait 30 seconds and reapply power.
2. (F11, 12 & 13) If fault returns upon power-up, replace EOC.
EOC = Electric Oven Controller
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