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Does Costco take back old TV's when a new one is purchased? Does Costco deliver and set up a TV for Use?

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No to both

Posted on May 17, 2017

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Posted on Jan 02, 2017

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Bp96-02069a - 72" Samsung DLP, 4 yrs old, purchased at Costco. Color Wheel needs replacement but part discontinued with no apparent replacement?Any Advice or is the $3000+ TV trash already?


You can see if one pops up on EBay or look for a parts set on Craigslist. I personally would sell the set for parts. I'm biased, not a fan of DLP's

Nov 11, 2013 | Televison & Video

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I have a Wind Chaser Dual Hose A/G item #3340 that I purchased online from Costco and it was delivered to my house. We paid $486 and it really does not really cool down much of the room at all. The room...


Unfortunately, you waited about 4 years to long to return it to Costco. In addition, Windchaser has been out of business for about 6 months. That's why the number you called is out of service. So returning it is definitely not an option.

I'm sorry, I wish I had better news for you. But, you just waited to long.

Thanks for choosing FixYa.

Aug 24, 2011 | Windchaser Portable Air Conditioner

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Brand new 47" "Edge Lit" LED, model MV4(Cant


I believe there may be another setting, it has to do with auto contrast which can make the TV seems to have high contrast ratio but sometime it does not work right, espically on the scene with dark sky with stars, someitme it will will reduce the brightness to make black real black and you can loger see the stars in the scene. I forget the name of this setting, it may be in the user manual. Do you see that in TV HD mode in other movies with a lot of dark scenes?

Dec 01, 2010 | Televison & Video

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I have a vertical red line on 46 inch lcd it is 2 weeks out of warranty model no TOSHIBA 46 XF355DB what is best course of action thanks


I also have this problem on a set that is a year and a half old. The repair man was here yesterday with some parts that didn't fix the problem...he said the screen needs to be replaced! Luckily I bought from Costco, who extends the warranty by a year, so we won't be out any money. They will be getting back to me with what they are going to do...repair or replace...depending upon what is most cost effective for them. I will be trying to purchase extended warranty for this TV, if repaired, or new TV, if replaced. Too many horror stories out there on all brands not to.

May 16, 2010 | Toshiba 46XF550U 46 in. HDTV LCD TV

3 Answers

Our 3 year old Vizio plasma TV just made a popping sound and the screen went blank, then about 30 seconds later, a horrible piercing buzz started and we had to unplug the TV to get it to stop...Any ideas?


It just happened to me on 4/7/10. My vizio p50hdm made a popped noise & did not turn on. I purchased the tv at costco on June 2005 w/amex card. I pulled my amex statements from 2005 then called costco with my member # and they found the transaction. If you purchased the tv before 4/2007 the item is grandfathered with the 100% customer garrantee. After 4/2007 the return policy changed to 90 day money back return 2 year warranty and you get an additional year if you purchase w/amex card for a total of 3 years. Be very nice to the Costco people even if they give you an attitude on the return of tv. I got a credit for $2200. I just purchased a samsung led tv 46 series6 back lit & internet. Amazing Technology. & I Love Costco

Mar 30, 2010 | Vizio L32 32 in. LCD HDTV

2 Answers

Need refund who do i write to


the tv is almost 5 years old no one is going to give you a refund on repair work done to the set but if u insist on trying then send off to the company that makes the tv.they will tell you no

Dec 11, 2008 | Televison & Video

1 Answer

New refrigerator does not cool


hi. thanks for the question. go back to costco .and get a new one .thanks the appliance doc

Oct 05, 2008 | Whirlpool Refrigerators

4 Answers

Black Screen after 5 mins. of use


Question when u loose picture do u loose sound also ? If so there is an 27Mhz xtal on the (SSB) small signal board that needs to be changed when it heats up it cycles out of phase. when it cools down it will work again till it heats up.

Mar 05, 2008 | Philips 42PF9630A 42 in. Plasma Television

1 Answer

WOn't turn On


I talked to an Akai certified tech who told me the problem is a bad convergence module. The part alone is $400. Fortunately, I purchased mine from Costco 3 years ago. Costco has a 100% guarantee policy that I was not aware of. I called them asking if I had an extended warrenty and they gave me the full purchase price as a refund ! If any Costco purchasers are experiencing this problem and you purchased the TV prior to March 2007 (when Costco changed their policy), you may be able to take it back and get the full amount you paid for it. I turned around and purchased a new, larger Panasonic for under $150 more. It has a 5 year warrenty.

The Akai service number (to reach a certified repair place) is 1-800-726-4405. The Akai people are very good and can direct you to options. For those near Pittsburgh PA, Contact Rosewood Audio in New Castle 724 654-3023.
KW Pittsburgh

Dec 24, 2007 | Akai PT5598HD 55" Rear Projection...

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