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My Roncato suitcase lock does dot open and seems to be jammed. What shall I do' Thank you .

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: I HAVE THE TSA COMBINATION LOCK ON A SAMSONITE GRAVITON G LUX

I can't answer the problem - but am interested as we had an identical failure on holiday in South Africa. We had to force the case open as the lock and the mechanism seemed to have come adrift in that when moving the lever with the correct combination - the case neither opened or closed. I'm sending it back to Samsonite under warranty to hopefully get it repaired/replaced. I rang the UK number listed on the Samsonite website. Bit disappointed as Samsonite should be more reliable - particularly given the price of the case, at £295, isn't exactly cheap.

Posted on Oct 11, 2009

  • 1 Answer

SOURCE: Problems to open a Samsonite TSA 007 lock on suitcase

Hi I have a problem to aopen my luggage I think my niece has change my security code accidentally , but now I cannot open my luggage can you please chelp me out?

Posted on Dec 04, 2009

  • 1 Answer

SOURCE: presto combination lock on a suitcase will not open

my mother in law has a norton suit case and needs keys the number on the lock is 332 norton do not excist anymore where can i get replacment keys from?

Posted on Mar 01, 2010

matt2414
  • 247 Answers

SOURCE: How do I reset the combination lock on my

Email from Samsonite in response to my plea for help:
Dear Sir/Madam:
The following are the lock picking instructions you requested from Samsonite Consumer Relations.
1. Position the luggage so that the numbers on the wheel are
right-side-up as they face you and set all three wheels to “0′.
2. Starting with the wheel on the left, to the right of the wheel,
look into the narrow space between the right side of the wheel and
the body of the lock. Look down into the shaft. (If you have a
safety pin, straight pin, or thin nail file, place that in the
narrow space.)
3. While looking down into the shaft, rotate the wheel slowly. You
are looking for an indentation (a square notch). When you find
the indentation, stop and write the number down. (If you are using
a tool, the tool will fall into the indentation.)
4. Follow the process for the remaining two wheels.
5. Try to open the piece of luggage.
6. If the luggage still will not open, please try the following:
a) If the number on the wheel is over 5, subtract 5 from the
number showing. For example, if the number showing is 8 turn
the wheel to 3 because 8-5=3.
b) If the number is under 5, add 5 to the number showing. For
example if the number showing is 2 turn the wheel to 7
because 2+5=7. The numbers showing on the wheels will be
your combination.

Posted on Mar 19, 2010

e-Guru
  • 3917 Answers

SOURCE: My Samsonite oyster suitcase doesn't

Hi

Squeeze down on the lid to release pressure on the lock and gently pry the lock up. Also look behind the lock on the inside of the case there is a tiny part (like a stick shift) sticking out of a square about 1 cm across move it to the diagonally opposite side (some move sideways toward the numbers and then up to hold it in place) reset code return shift to old position.

*For those without the little stick shift part, try this:

With the case open, and the current combo in place, hold down the shackle (the little grey or black button beside the combination numbers).

While holding this shackle down, rotate the numbers to the number YOU WILL REMEMBER. (Holding the shackle down allows the numbers to tumble without moving the divots.)

Let go of the shackle -these numbers are now associated with the divots.

Now your combination should be set to the number you wish.

*For those with combination locks on a zipper hard-shell, try this:

On the bottom edge of the casing surrounding the lock there is a small button. With the combination set to the current "open" numbers, depress the button with the end of a pen or something similar. It should "click" and stay depressed. Now turn the combination settings to a new number YOU WILL REMEMBER. Next, pull on the release button. The button will snap back out and the numbers you have set the combination to will now be the ones that open the lock.

*For those with neither one of the above options:

Try pushing the latch that usually opens the case towards the center (where the handle is) and set the new code while keeping the latch pushed towards the middle.

The latch usually opens the suitcase with the right combination when pushing it away from the middle (towards left and right) for setting the code you need to push the latch in the opposite direction (towards the handle).
Once you have the new lock code set, release the handle and you are done.

Please get back to us if you have further query else please accept the suggestion.

Thank you for contacting fixya.com


Posted on Apr 09, 2011

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