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Norton tankless water heater no hot water and cant find manual online help please

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Call manufacture and demand manual or tech support, if you have too tell them you are a contractor otherwise if you say you are a home owner they will usually tell you to call a contractor that reps their equipment

Posted on May 29, 2017

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6ya6ya
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Posted on Jan 02, 2017

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I have norton tankless water heater, and the reset keeps getting tripped... what can cause this?


It can be the breakers in your house or the reset button is malfunctioning

Aug 23, 2012 | Water Heaters

1 Answer

Rheem rte13 standby (green) light not on


You might have crossover problem caused by bad faucet cartridge.
http://waterheatertimer.org/Crossover.html

The green standby light should come on when 240Volt power is applied. Page 6 manual.
Both red lights should come on when tankless is activated. Page 6 manual

RTE 13 requires 60 amp breaker and 6 gauge wire
http://waterheatertimer.org/How-to-wire-Tankless-electric-water-heater.html
http://waterheatertimer.org/pdf/Rheem-TanklessElectricUC_AP15447.pdf

Factory temperature setting is usually default 120 degrees.
Adjust temps page 11 manual
Thermostat calibration is always approximate.
120 degrees is not hot enough to burn the skin.
Exceptionally cold incoming water temperature can cause tankless not to heat enough hot water: install tempering tank to preheat water to room temperature.
Tankless cannot be exposed to more than 11 grains hardness in water. Delime tankless yearly, clean water filter monthly, do not install low-flow restrictions or conserve water since the flow rate must remain high for tankless to activate.
Rheem does not post service manuals for their tankless water heaters.
Call Rheem 800 432-8373

Aug 05, 2012 | Rheem Tankless Hot Water Heater...

1 Answer

Rheem pronto tankless water heater just barely warm model # 74pvn-1. This is in a house we are just purchasing. Also it looks like it may be attatched to another tank water heater , Help please


Before calling service technician, open following link for Rheem troubleshooting resources.
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

Sometimes people attach tankless to tank-type heater to preheat incoming cold water.
Additional tanks are also used to store solar heat, and some installations have tank-type because tankless is unreliable. Service technician can sort out the function correctly.
http://waterheatertimer.org/Tempering-tank.html

Owner should read tankless manual thoroughly, especially troubleshoot and maintenance sections. Tankless require yearly maintenance.

Since tankless are expensive to repair and replace, you might be able to fire up the tank-type water heater and provide hot water without much cost.
You can also install tank-type gas water heater yourself. Lowes sells 40 gallon for $317.00, and then you offer 10% less.
http://waterheatertimer/How-to-install-gas-water-heater.html

Apr 19, 2011 | Rheem RTG-74PVN-2 Natural Gas Pronto Whole...

1 Answer

Hi, I have a Rheem water tankless heater and there was a storm lastnight so suddendly I have no hot water. What can It be?


1) All tankless water heaters require voltage to operate electronic sensors and circuit board.
This is true for gas and electric tankless.

2) Check that circuit breaker is not tripped. Push circuit breaker all the way one direction and then all the way back other direction.

3) There are fuses located inside the tankless unit, so check your manual for location of each fuse.
Manual is filled with useful maintenance and troubleshooting steps.

4) Before calling service technician, open following link for troubleshoot resources including manuals, Rheem on-line chat, and useful links for maintaining tankless water heater.
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

5) If you had nearby lightning strike, I don't know if your tankless is protected from surge.
I recommend whole-house surge protector for tank and tankless water heater electronics, and household circuits. Surge protection is installed in main breaker box, and is replaced after each surge event. Separate protection needed for co-ax TV satellite, co-ax surge protection can be found on some ordinary power strips.
http://waterheatertimer.org/Intermatic-trippers-and-parts.html#surge

Apr 11, 2011 | Rheem Tankless Hot Water Heater...

1 Answer

Please help me to download an instruction manual for a Rheem 24 continuous flow hot water unit. I cannot find mine. The Unit's serial number is-- DAUHO9A24. My immediate problem is that the hot water...


http://www.greatergoods.com/store/energy-savers/tankless-water-heaters/rheem-rtg-74-dvn-natural-gas-tankless-water-heater/prod_386.html
manual above.
I professionally recommend that you get a Plumber/Gasfitter, to check this over, as this isn't usual, and I wonder if there are not "Other" problems too... with anything that uses Gas one has a responsibility to the entire family to have it professionally checked over, in my humble view..

Mar 08, 2011 | Rheem Tankless Hot Water Heater...

1 Answer

Bosch 250 sx ng tankless water heater showing error code. checked fuses and they are fine. tried resetting many times still not working


BOSCH error codes:
http://www.boschhotwater.com/HelpfulResources/TechnicalSupport/BoschAquaStarModels/2400ESTechSupport/Troubleshooting/tabid/1295/Default.aspx


Best place to start is troubleshoot section in manual. Page 24
http://www.boschhotwater.com/Portals/7/TechManuals/250SX_English.pdf

Problems range from air supply, gas supply, venting, part failure or combination of listed things.
Don't forget, tankless require yearly maintenance, outlined in manual, and cannot be exposed to more than 11 grains hardness in water, and should be de-limed each year.


All costs are energy.
I suggest reading entire manual several times, so you are pro about your tankless water heater.
Even with this knowledge, trained service technician will have to be consulted
some day, and tankless should never be installed if factory trained technician not available in area.

Bosch has online tech support form:
http://forms.boschhotwater.com/Home/BoschTechSupportForm/tabid/614/Default.aspx

Install tank type water heater that can be put online when Bosch is not working
http://waterheatertimer.org/How-to-install-gas-water-heater.html

Add a comment for more free help.
Also take advantage of fixya expert assistance live.
For a price, expert works with you while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.

Mar 04, 2011 | Bosch & Tankless LP Hot Water Heater

1 Answer

Tankless water heater water will not come out hot enough


1) Read your manual

2) De-lime unit on yearly basis:
Search google and Utube for 'de-lime tankless'
They make special fittings that permanently attach to water ports so you can delime each year.
Research shows that reqular de-liming will not restore tankless efficiency.
http://waterheatertimer.org/pdf/Delime-tankless-water-heater.pdf

3) Typical manual shows temp information on page 22-23. Search pdf for 'temp'
http://waterheatertimer.org/pdf/Rheem-RTG74IndoorOutdoor_owners.pdf


4) Read maintenance steps shown in manual
The word maintenance appears throughout the manual

5) Search fixya questions on tankless to glean information about your unit:
Older answers have more responses, and each seems varied as techniques succeed for one person but not another.
The quantity of unanswered questions and vague answers reveals why Rheem suggests qualified technician be added to your rolodex-wallet
http://www.fixya.com/tags/rtg_74pvn

6) Other useful links for tankless owners:
http://waterheatertimer.org/pdf/Paloma-Tankless-Error-Codes.pdf
http://waterheatertimer.org/How-to-install-gas-water-heater.html


Add a comment for more free help.
Also take advantage of fixya expert assistance live.
For a price, expert works with you while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.

Mar 04, 2011 | Rheem Tankless Hot Water Heater...

1 Answer

Rheem tankless propane hot water heater error code C7. Cant get hot water. It keeps shutting off and then once turned back on wont work and gives the C7 code. What does it mean?


Use following link for Rheem tankless troubleshoot: http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

I believe error code C7 is same as error code 76

Add a comment for more free help.
Also take advantage of fixya expert assistance live.
For a price, expert works with you while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.

Feb 17, 2011 | Rheem Tankless Hot Water Heater...

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