Question about HP PSC 2175 All-In-One InkJet Printer

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My black cartridge was empty so I bought a new one. When I inserted the cartridge...the screen read "Remove and Check Cartridges." The "Copy", "Scan", and "Photo Card" tabs keep blinking as well. I keep trying to re-insert the cartridges but I am still getting the same message. please, send me the solution- if it possible also at email.. hawleydn@hotmail.com

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Hawleydn,
I know this might sound crazy, but your brand new cartridge is junk. Take it back and get a new one. I've done this several times with my HP PSC 2210. the all-in-ones are sometimes finicky with the cartridges. Also, be careful when you insert it into the slot. There is a small wire clip thing on the right side that is easily broken if you try to force it in.

If this helps, give me a vote :o)

samson39

Posted on Jul 25, 2009

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Are you sure its exclamation mark?..
This warning message related to print head. (warn out). When you are replacing ink tube assembly use dummy print heads to do the priming (new ink tubes are empty & they have to fill with ink)..
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If calibration not successfully done, check align print out for which print head is not printed properly, replace it..
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HP printer all-in-one model2410xphotosnart keeps giving me the message to remove and check print cartridges which I have done and both are full. Will not stop blinking and when trying to print makes...


Welcome to Fixya

This means the the printer cannot determine which cartridge is causing the error. Make sure that you are using original HP cartridges.

Please see troubleshooting procedure below:
  1. Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
  2. Close the printer, wait 10 to 15 seconds, then look at the LCD display.
    • If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
      1. Clean the color cartridge contacts. Click here to see how.
      2. Reinsert the color cartridge into the carriage and close the blue latch.
      3. Close the printer and wait 10 to 15 seconds.
      4. If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
    • If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
      1. Reinsert the color cartridge.
      2. Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
      3. Clean the black or photo cartridge contacts.
      4. Reinsert the black or photo cartridge.
      5. Close the printer and wait 10 to 15 seconds.
      6. If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.
  3. If replacing cartridges fails to correct the problem, click the link at the top of this page to contact HP.
Thank you for using Fixya!

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Remove the cartridges from the printer. This should simply involve grabbing and pulling the cartridges out. There may be a flap holding the cartridges in place that you need to flip up first. Or you may need to press down on the cartridges to spring them out of place.
Decide on replacing the cartridges with a brand new ones or refilling the existing cartridges. Refilling the cartridges can cost less money in the long-term and reduce waste, while new cartridges will guarantee to work and have the most ink up front.
Refill the cartridges with fresh ink in order to reuse them. With black cartridges, you need to drill or melt a hole in the cartridge lid, while you will remove the lid to find the color cartridge's holes. Inject the correct color ink with a plastic syringe bottle. Reseal the lid on a color cartridge after refilling.
Dispose of the cartridges properly after you purchase new ones. Take the old cartridges with you to whichever store you get the new ones from. Not only will this help you find the correct replacements, but the store may also take the old cartridges for recycling.
Insert the new or refilled cartridges into your printer. New cartridges likely have protective tape over the print head that you'll need to remove. Run a test print on the computer to make sure that the cartridges properly work
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The following error message appears on the color graphics display after you insert a cartridge: Remove and Check Print Cartridges . The printer will not print. The message does not specify which cartridge has caused the error. Solution This error message indicates that the printer cannot determine which cartridge is causing the error. Follow the steps below to solve the problem.
  1. Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
  2. Close the printer, wait 10 to 15 seconds, then look at the LCD display.
    • If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
      1. Clean the color cartridge contacts.
      2. Reinsert the color cartridge into the carriage and close the blue latch.
      3. Close the printer and wait 10 to 15 seconds.
      4. If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
    OR
    • If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
      1. Reinsert the color cartridge.
      2. Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
      3. Clean the black or photo cartridge contacts.
      4. Reinsert the black or photo cartridge.
      5. Close the printer and wait 10 to 15 seconds.
      6. If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.

  1. Remove and then reinsert the cartridge indicated in the error message.
  2. If the error is still displayed, clean the contacts.
    1. If the error message is Error. Remove and Check Black or Photo Cartridge , the following steps may help:
    1. Remove both cartridges, lower the latches, and close the printer access door.
    2. Turn off the unit by pressing the On button on the front panel. Wait for the printer to completely shut down.
    3. Turn the printer back on by pressing the On button.
    4. When the message display reads Insert Print Cartridges , open the access door and replace the cartridges.
    1. If neither of the steps above fixed the problem, either the cartridge or the printer is faulty

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    Hi ,

    As per the information provided by you it seems to be a hardware issue however u cvan try these steps .

    Steps >

    Take out the ink cartridges from the printer > without turning off the printer unplug the power cord > press # and 6 key together , now without releasing the keys plug in the power cord .

    keep on holding the keys down until the machine turns off automatically .

    after the unit turns on again it would do the allignment give a msg for insert ink cartridges . insert the cartridges at that time . and see how it works out .


    Thanks
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