Question about Brother Sewing Machines
I purchased the machine second hand, it may be defective. But if there is a fix, I would love to try. When I try to embroider, the bobbin thread is making the design, the top thread is not being activated at all.
I don't have this particular machine, but have you made sure that you are threading correctly? I would completely remove your upper thread and put on a fresh needle. Also, whenever you do make a thread change, be sure and cut the thread at the spool on top and then pull the thread from the bottom (needle area) This will help prevent any fraying in the thread path that you can't get too easily. If this isn't an embroidery only one, try just sewing first so you will know if it feeds. It it does work in sewing mode, some machines are picky about thread. Here is a link for the path: http://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hf_he1eus&ftype3=2076&faqid=faqh00000007_000
Posted on May 17, 2017
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jan 05, 2016 | Brother Pe700ii Embroidery Machine
Jun 30, 2014 | Brother PE770 Computerized Sewing Machine
Aug 21, 2013 | Singer 14SH654
Mar 26, 2013 | Sewing Machines
Oct 10, 2012 | Sewing Machines
Apr 26, 2011 | Brother LS-2125 Mechanical Sewing Machine
Nov 24, 2010 | Brother LS-2125 Mechanical Sewing Machine
Nov 04, 2010 | Brother CE5000 Computerized Sewing Machine
Feb 24, 2010 | Brother Sewing Machines
Feb 18, 2010 | Brother XL-2600I
20 people viewed this question
Usually answered in minutes!