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Anonymous Posted on May 17, 2017

Hello, we wonder if we could destroy cds except papers. Thank you

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your paper feeding roller is dirty or worn out.
If you take out the paper from the printer you should be able to see part of the loer assembly. Clean it with a wet tissue and let it dry.
Afler theat give it ia try.
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Have you tried Windows Explorer; "right" click on the drive and select 'Eject'?

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Absolutely wonderful, concise,easy to follow directions on "paper feed" problem. Unfortunately it still does not work even after I did your directions twice...just in case! I will have to find a service store in my area. Any ideas?

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Cdr/dvd

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