Question about Eureka Vacuums
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Posted on Jan 02, 2017
I just replaced the belt on my Eureka The Boss Smart Vac (Model 4870D). I purchased a namebrand Eureka R belt from a local vendor. I did my best to follow the instructions printed on the bottom of the machine. I turned on the vacuum cleaner and the belt brush was spinning! I dropped it into vacuuming floor mode and the belt wouldn't spin no matter what level I put it on.
I called the manufacturer (1-800-282-2886) and spoke with a very nice woman on the phone. While I was speaking with her I noticed that a silver screw was lodged within the "brush roll control" yellow selector switch. With some shaking it became dislodged and I was able to put the "brush roll control" into the hard floors setting and turn the "carpet height adjustment" all the way to the right, so that it was facing the word "low." I then followed the instructions for replacing the belt again.. (1) remove base plate (2) remove brush roll (3) place new belt around motor shaft and then around brush roll (4) insert left side of brush roll before right side (5) rotate brush roll to be sure belt is centered (6) replace base plate, making sure to insert under 4 little tabs before securing with screws.
It appears that it is very important that the carpet height and brush control adjustment are set to their highest point possible (hardwood setting) in order to get the brush to roll in a carpet setting.
"R" is the correct belt for the 4870 and should be correct for all other 4800 models.
Thank you for posting your problem to this website. If I hadn't seen that others were having trouble, I would have just given up. I hope this long post helps someone that was in my situation.
Posted on Aug 06, 2008
the belt is on the bottom right (looking at it from the front). the Eureka website does have the manual for download, http://www.eureka.com/service/manuals/80244.pdf
With the vacuum flattened (straightened) out, turn it over and remove the back roller cover, (2 screws) once off, the roller should just pop out on the opposite side (opposite from the belt). Don't forget to turn the roller to center the belt once you have it on.
Posted on Jun 14, 2009
The 6865 has a high rpm AMTEK Lamb motor, Brushes will seldom solve the problem at this stage.
Once the sparking and burning starts the conectiion between the brush and commutator is arcing and burning. If the sparks are blue, save your time.
A good service tech will run in brushes with a seating stone and a low voltage setup to allow new brushes to seat, but this is generally best accomplished on heavy duty , lower rpm motors.
IF YOUR ARMATURE IS SCRATCHY LOOKING OR WORN LIKE AN APPLE CORE,OR THE SEGMENTS ARE NOT PARALLEL IN THE SPACING YOU WILL NEED A NEW MOTOR.
Posted on Oct 16, 2009
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