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My laser jet pro map m177fw is stuck initializing, and i have tried everything. i have read several other's issues, but mine persists. can you help?

My laser jet pro map m177fw is stuck initializing. the printer has been unplugged, downloaded the most recent firmware, plugged into a different outlet, hooked-up the usb cable although, hardest, etc.

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I am not sure about M117fw. But my M1211nf had the same problem. Here is the fix.

Turn off the power and unplug the power case - always!!!

If you open the flatbed cover, you will see that the LIGHT bar is all the way at the end and it won't move back. Use STAR-shade screwdriver to remove screws around the rim. There are 2 screws under the plastic rim (different size). Lift the glass cover slightly and move the Light Bar to the middle. Close the glass cover and turn on the power.

If it works, turn the power off and put back all screws.

Posted on Oct 05, 2017

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Please review the HP troubleshooting for your printer:
HP Color LaserJet Pro MFP M177fw

If this printer is new, you may need to make sure the toner cartridges are seated and installed correctly.

It appears others have had similar issues and solutions are provided here:
Laserjet Pro MFP M177FW stuck in Initializing

Good luck!

Posted on May 19, 2017

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Posted on Jan 02, 2017

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