Question about Microsoft Windows XP Home Edition with Service Pack 2b for PC

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Since pitting a new hard drive in as the other had

Since putting a new hard drive in as the other had been trojaned I have had 614 requests for GUI%GUICONFIG#SNBENABLEOTHER#ALLOW-TCP. As the old hard drive had been used to transfer images and videos (all encrypted) I am quite concerned as these requests are from all over the world

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As you have apparently been the victim of a trojan in the past (although it didn't neccessarily mean you needed a change of HDD) you are quite right in your concern.

I do not know what the request refers to even though I've searched security sites for information on it, however follow the steps below for your own peace of mind.

Go here and carry out an online scan (you will have to download an activex component but Trend Micro is a trusted security company) The length of time for the scan depends on several factors, speed of internet connection, speed of PC and size of HDD. Any malware found can be cleard at the click of a button and will be self explanatory.

Next go here and download Malwarebytes (the free version) install and run.

Finally and MOST IMPORTANT ensure that whichever anti virus software you have installed is up to date and run a scan on a regular basis.

Please note Housecall and Malwarebytes are NOT replacements for anti virus software and do not offer real time protection.

I will be happy to provide you with recommended security software if you wish just email me on


Posted on Jul 25, 2009


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Which Operating System you are using and which Anti Virus (AV) software is installed on your PC? Please let me know.
If your PC doesn't have an Anti Virus software I request you to install it soon. There are many AV available on the website, you can purchase a good one or you can use a trial version for few months and upgrade. I request you to update the AV daily.
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Thank you for using
FixYa for your problem

Ok, can you download "combofix " on another computer, put on a CD

Can you now start in Safe Mode with internect connection

run the combofix, and give it 15 mins maybe
You might need to download direct to the faulty computer if you can

Please rate our solutions and if you still have problems please call back for more ideas to help you

Richard Scott
Technical Support
New Zealand

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