Bladez prisma treadmill error e1 replaced lower control board and speed sensor
I will answer my own problem here, maybe it will help someone else. After BH North America customer service told me I needed a new lower control board and I had to spend $100+, it wasn't the board. Then they said it was the speed sensor, they sent that out for free, that wasn't it. Now, they would not respond to me. So, we went off the troubleshooting guide saying it was a connection problem between the upper and lower board. My husband opened up the "leg" of the treadmill and checked the connections (cutting the tie cords that hold the wires tightly in place, maybe too tightly and that's what caused them to come unplugged) and now the belt runs! So, BH got another 100 dollars of my money, on top of the original $800 and solved nothing and then ignored my emails. Horrible customer service and when this one finally bites the dust, I will never purchase a machine from them again. P.S. This treadmill is only approx. 2 yrs old.
Feb 12, 2013 |
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