I have 2.25 x 1.25 tags. However, it looks like the printer is printing only half that width. It's also centering that half image. Therefore there is a centered half tag printing out. I've checked the paper size settings in the printer's preferences. Anybody have an idea? Thanks in advance.
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In printer control panel menu check the print width of the label according to the size mean to say if you have 4 inch label the print width set to maximum value if print width set minimum then cutts off the print.
First check printer. Change setting "Print Width" to maximum width, save. Switch off. Hold down pause key while switching on (untill all but power light turns off). the subsequent prints should print across the full width. If this is OK fault is with label format.
If you are using windows printer driver check settings there this can over ride printer settings. If using ZPL the problem is most likely in the label format.
One of two situations exists:
1. If the printing stops with clear stopping edge, then the PRINT WIDTH setting has been changed from the default full width setting of 104mm.
Best way to check this is to take your tallest and widest label and print out a configuration label. This is done by turning off the priner, pressing the CANCEL key and holding while turning on the printer. Release the button when the calibrate led turns off. A config label will print and you can check the setting for PRINT WIDTH.
2. If the printing stops by fading away to the right side, then that is caused by a pressure imbalance across the printhead. There is more pressure on the left side than the right side. There are two toggles the press down on the printhead and the pressure can be adjusted on each by turning the knob on top. Readjust the right side until printing returns across the label.
I'm assuming you mean half is showing up as you go across the label. If that is the case and it's a very clear line where the print is cut off, then check the print width setting through the front panel of the printer. Press SETUP and look for setting called MAX WIDTH. It should be set to 104MM (4") which is the width of the print head. It is set to something smaller if the print is being cutoff.
If the print is fading away as you go across then that it is a print head balance issue. Look at the print head pressure dials on top of the print head assembly to make sure they are set evenly.
If the printing clearly stops, then the maximum width setting of the printer is not set to the full 4 inches (104mm) of the printhead. Go into the setup mode on the printer and look for the setting called PRINT WIDTH and make sure it's set to 104mm or close to that. If printing is only half way across the label, it's because the width is set to something less than 104mm.
if the print fades away off the label, that is due to an imbalance in the pressure across the printhead.
I assume by double tags you mean 2 labels across the roll. You need to tell your software that the roll is 2 across. If using the software that comes with the printer, Zebra designer. Set your label width to twice the single label and copy the barcode so that you have 2 across the label, then print
Before printing, the printer checks the paper size. If the paper edge guide is positioned incorrectly, the paper may be fed at an angle. If this happens, the bottom of the paper is therefore at an angle and not perpendicular with the paper feed rollers. This can result in the paper sensor not recognising the real page width as it can only detect a certain amount of the bottom of the paper sheet which is nearest to it.
If only part of the width of the paper is detected, the printer considers that the paper width is less than it actually is. To avoid printing on internal parts of the printer such as paper feed rollers, the printer automatically cuts the image to fit the detected paper width As this phenomenon depends on the paper feeding condition, it can be random. Reload the paper and make sure it is loaded correctly. All the way to the right and the paper guide correctly adjusted.
This can happen if your page size in your driver is not set to the actual label size. It can happen if you have old .dll driver files mixed with your mew driver installation.
This is what I would do:
Uninstall the driver completely - delete the icon in Printers and Faxes. Drop down the file menu there and choose server properties and remove the driver for all Zebra printers from the Drivers tab. Go into the LCD menu of the printer and load defaults. Go back into the LCD meny and look at the page width setting. Your printer has 300 dots per inch, so a 4 inch label would be 1200 dots wide.
Another thing to consider is that you may be trying to printer to a 300 dpi printer from a 203 dpi driver. Make sure that you choose 300dpi when you reinstall. This should work.... If not, repost with more details about your application and driver. I can assure you that this is not a printer problem unless half of your printhead has failed.... unlikely, but possible....