Question about HP LaserJet P2015 Printer

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When i install the printer driver on windows vista is not working

P2015 on vista

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The printer will work on vista with the post script driver.

insert the printer cd but don't run the installation.

from the printers folder in control pannel add a printer (as administrator) select have disk, select the driver folder on the cd and open the windows xp driver folder. chose one of the driver files for windows xp. after it is selected two options show up on the list, a pcl 5 and a ps, the ps is usually second. select the ps driver. install it. your printer should work on vista now. sometimes the test page will not print. dunno why that happened to me. don't print the test page, restart the computer and print something from notepad, it should work.

Posted on Aug 14, 2009

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There is a problem on working with software in windows vista. .
try to install the windows XP

Posted on Jul 25, 2009

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Posted on Jan 02, 2017

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SOURCE: HP p2015 driver will not work with vista (CD or HP Web site)

The CD provided is only for Win XP and not for Vista.
You need to go to the HP web site below and download the PCL5 Print driver package

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesId=1845551&prodNameId=1845552&swEnvOID=2093&swLang=8&mode=2&taskId=135&swItem=hv-43321-2

And then install the printer manually using the Add printing wizard. If you are not that technical, I think its better to call HP Tech support to walk you through.

Posted on Nov 24, 2008

  • 21 Answers

SOURCE: cannot install HP Laserjet P2015 on my vista 32bit pc

Try going to www.hp.com click on "drivers and software" enter your printer model number and download the software from there.

Posted on May 26, 2009

  • 1 Answer

SOURCE: I can`t print with HP Laser Jet P2015.

hp leser jet p2015 to window vista

Posted on Dec 10, 2009

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1 Answer

Hp laserjet 2015 cannot install on windows vista


Follow the following link to guide you on how to download and install a new driver for your printer (vista compatible)

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00808536

Feb 27, 2011 | HP LaserJet P2015 Printer

2 Answers

I have a printer hp laser jet p2015 and laptop with vista the windows can not recognized the device what i can doo


From the manufacturer's web-site: http://support.hp.com
enter 'P2015' and do a search.
Select your model of printer.
Select Windows Vista.
Select the device-driver, download it, and install it.

Sep 28, 2010 | HP LaserJet P2015 Printer

1 Answer

Hi, Please help me how to install the Hp Laser Jet P2015 in my laptop. My Laptop is Toshiba and has a windows Vista.


Log on to HP.COM and download the Vista drivers and installation instructions for your printer.

Oct 08, 2009 | HP LaserJet P2015dn Printer

1 Answer

I cant find hpc20155.xml


This is direct from the HP website. some files were renamed... it works!
ISSUE: During the LaserJet P2015 Series USB installation, the following error message is displayed: 'hpc20155.xml' on HP LaserJet P2015 Series CD is needed SOLUTION: The HP LaserJet P2015 EWS driver on Microsoft Windows Update and Windows Market Place Web sites is newer than the driver that is included on the product CD that shipped with the printer. Because of this. the Microsoft Windows (Found New Hardware Wizard) will install the driver from the web. Some file names are inconsistent between driver version 1.0.0.12 and version 1.0.0.10, including the hpc20155.xml file, hence the attempt for the driver to search for the hpc20155.xml file will fail, and prompts the error message. To resolve this issue perform the following:
  1. Click the Browse button on the error message.
  2. Browse through the CD to Drivers -> windows 2000_XP .
  3. Select the file hppcp504.cab , and click OK .
  4. The error message "The Software that you are trying to install has not passed the windows Logo Test " appears. Click Continue Anyway .
  5. If the error message "hpc20155.xml on HP LaserJet P2015 Series CD is needed " appears again, follow steps 1-3.
  6. The required files are copied, and the driver is installed and ready to use.
If the issue still persists then perform the following in the order listed before trying to reinstall the software.
  1. Go to Start -> Control Panel -> System -> Hardware -> Windows Update.
  2. Set the option to Never search Windows Update for drivers .
NOTE: It is important to re-enable the Windows Update function after installing the printer software, otherwise the updates for all the other software on this computer will be blocked. After disabling Windows Update, complete the following steps. Be sure to reenable Windows update after installing the software:
  1. Disconnect the USB cable and remove the device listing from Device Manager
  2. Go to Start ->All programs ->HP ->P2015 ->Uninstall , "OR" Go to Add & Remove and check for the P2015 and uninstall .
  3. Then go to Printer & Faxes . Select the HP LJ P2015 icon and press the Delete button on the keyboard. After deleting the printer icon, go to File and Server properties . Go to Drivers tab and remove any P2015 drivers if listed.
  4. Also delete the following files/ folders C:\program files\HP\toolbox Fx or P2015 C:\documents & settings\app data\tool box Fx
  5. Run the scrubber.exe . Find this on the cd X:\utils\ccc\scrubber.exe & scrubber.ini NOTE: The Scrubber utility can also be downloaded from the web if the original installation CD is not available. However, it is only available as part of the full software installation package named hp_LJ_P2015_Full_Solution_AMWE.exe on hp.com . Once the files are extracted to a folder just open the util folder then the ccc folder and the scrubber.exe file will be visible.
  6. Paste these files at the following path and run the scrubber.exe C:\windows\system32\
  7. Empty the recycle bin
  8. Turn the printer back on.
  9. Now install the printer software again. Connect the communication cable to the PC and printer when prompted during the installation.

Sep 07, 2009 | Office Equipment & Supplies

1 Answer

I could not print with hp laserjet p2015 usinh window vista


hi there,
Is the drivers of P2015 correctly installed on vista? If yes then you have to check your printer USB cable. Try to change it and see the result.

Good luck

Jun 24, 2009 | HP LaserJet P2015 Printer

1 Answer

Cannot install HP Laserjet P2015 on my vista 32bit pc


Try going to www.hp.com click on "drivers and software" enter your printer model number and download the software from there.

May 18, 2009 | HP LaserJet P2015 Printer

2 Answers

Won't install on Vista OS


Goto the following site and download PCL5 or PCL6 driver.
Uninstall any driver used already. Plugout your printer and then Install the downloaded driver. After finishing the download connect your Printer. You must be able to print on this Printer from Windows Vista

Feb 06, 2008 | HP LaserJet P2015dn Printer

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