Question about The Office Equipment & Supplies
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Posted on Jan 02, 2017
Both power light and status light a solid red with no response to any buttons indicates the bulb timer has expired. You need to reset the timer by pressing and holding the left arrow key, the right arrow key and the power button all at the same time for a few seconds.
If there are no problems, the projector will fire up, but you must replace the bulb as it will fail soon and perhaps explode when it does.
Posted on Mar 23, 2009
Try pressing the HELP button. Don't release and press the power button. The LED lights should blink. Release then try to power on again.
Posted on Apr 18, 2009
I have the same issue. Called their customer service and they said it was a defect in the charging system. They are sending a upgrade kit for free, but when it's installed you can't charge the battery using the rear port anymore. No big deal. I'll report back when the fix is complete. 5-7 days until it gets here.
Posted on Apr 20, 2009
You need to replace the balast as the voltages are buringing the bulb out and this is caused by a balast that is bad. The baslast is what the bulb connects to this has a sensor on it that relays voltages and heat back to the main control unit.
Posted on Oct 23, 2009
The clicking sound is the high voltage power supply trying to
ignite the gas in the lamp. The lamp is not firing and coming on.
Check the bulb/ lamp life. Possible the lamp has exceeded its
useful life and may need to be replaced.
Posted on Jul 21, 2010
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