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I need help my Motorola scanner is frozen and wont warm/cold boot

Its an MC9000 series (MC9090). the scanner is frozen on a white background that has a blue motorola symbol. and says MC9000 series

Posted by Anonymous on

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6 Suggested Answers

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Posted on Jan 02, 2017

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thesuperdude
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SOURCE: Symbol MC9090 scanner disabled

You may need to reflash the OS. you can normally download it from symbol webpage. you will need a cradle and an SD card.

Posted on Mar 26, 2009

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SOURCE: My MC9090-G scanner is stuck

Actually if it is continuously rebooting, it is usually because someone was holding down the trigger through a cold boot process. That's what puts it into this continuous reboot loop. To get out of it do a cold boot again (pop the battery part of the way out, hold down the power button and trigger simultaneously, and then push the battery back in while the power button and trigger are still down). But as soon as you push in the battery to the point where you hear it click, release the trigger. If you hold it in too long, the unit will start continuously rebooting.

Thanks,

Brad Radaker
Radicomm, Inc. (makers of QuickTalk - push-to-talk for the MC9090)
www.radicomm.com

Posted on May 13, 2009

  • 47 Answers

SOURCE: i can't boot a Symbol MC9090.

She's Broken...contact your dealer or the Motorola Help Desk at 1-800-653-5350.

Posted on Nov 04, 2009

SOURCE: Motorola MC9090 G oes not cold boot.

Hi,
 
I've found this method works best especially on Window Mobile versions, windows CE does not seem to have the problem.

  1. Have the battery inserted, 
  2. Remove the battery so its at the first stage of removal,
  3. Hold down the On/Off button and trigger,
  4. Insert the battery, still with On/Off button and trigger held,
  5. As soon as the amber light flashes release the On/Off button and trigger.
  6. Unit will attempt to cold boot and then warm boot,
  7. If it works then it will boot through to the Windows Splash screen or desktop.
  8. If it fails and continuously warm boots, remove the battery fully as soon as it cycles a warm boot.
  9. The terminal will not switch off at this stage and will completely drain the backup battery and RAM, giving you a complete clean cold boot
  10. Leave the battery out fro 20 minutes.
  11. Power on and see how far you get. 
If it still fails after this I would suggest a complete re-flash of the system. Please post a follow up question on how to do this.
Hope this helps.
If you need any more help then please do not hesitate to contact us:-
 
helpdesk@biastechnology.com or TEL 01202 620955
http://www.biastechnology.com/

Posted on Jun 08, 2010

SOURCE: Motorola MC9090 G oes not cold boot.

Hi,
 
I'vefound this method works best especially on Window Mobile versions, windows CEdoes not seem to have the problem.

  1. Have the battery inserted, 
  2. Remove the battery so its at the first stage of removal,
  3. Hold down the On/Off button and trigger,
  4. Insert the battery, still with On/Off button and trigger held,
  5. As soon as the amber light flashes release the On/Off button and trigger.
  6. Unit will attempt to cold boot and then warm boot,
  7. If it works then it will boot through to the Windows Splash screen or desktop.
  8. If it fails and continuously warm boots, remove the battery fully as soon as it cycles a warm boot.
  9. The terminal will not switch off at this stage and will completely drain the backup battery and RAM, giving you a complete clean cold boot
  10. Leave the battery out fro 20 minutes.
  11. Power on and see how far you get. 
If it stillfails after this I would suggest a complete re-flash of the system. Please posta follow up question on how to do this.
Hopethis helps.
Ifyou need any more help then please do not hesitate to contact us:-
 
helpdesk@biastechnology.com orTEL 01202 620955
http://www.biastechnology.com/

Posted on Jun 08, 2010

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The 9090 will continuously reboot when someone has cold booted it and has held the trigger down too long after the cold boot. What it's doing is looking for OS update files in the proper directory to do a system update. When it doesn't find them it just reboots again continuously.

To get out of this, cold boot it again but release the trigger right after you push in the battery.

Thanks,

Brad Radaker
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www.radicomm.com

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I know it may be a little late now since you're question was a couple months ago, but I have had this problem with some 9090's before too where a warm boot (holding the power button down) will not bring them up, but a cold boot always does (unless of course it truly is defective - that's not usually the case though).

To do a cold boot, pop the battery out part of the way until it "catches" (you'll know what I mean if you have an MC9090 and try it). Then hold down the trigger and the power button simultaneously while pushing in the battery all the way. Once the battery has been pushed in, release the power button and the trigger.

This should cause the MC9090 to boot up fine. Make sure you release the trigger after doing the steps above. Sometimes people don't do that, and this causes the MC9090 to go into an infinite warm boot where it just continuously reboots over and over. The only way to get out of it is to cold boot again, but this time release the trigger in time.

Thanks,

Brad Radaker
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www.radicomm.com

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Try a cold boot, then recheck your wirless settings
If that doesn't help, try deleting the Profile and adding a new one. Then walk through all the settings for wirless

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