Question about HP Office Equipment & Supplies

Open Question

How to verify a paper jam in tray 2 message that has no paper stuck in a HP M4345 Multifunction Printer?

I have a HP M4345 MFP Multifunction Printer from the moment the unit is turned on it gives a message that has a paper jam in tray 2. I verified every possible area that might have a piece of paper and nothing. Used compressed air to see if it came out anything and nothing. It continues to give the message of a paper jam in tray 2.

Posted by on

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

  • 138 Answers

SOURCE: hp 5550 laserjet paper jam

Thhis error is usually due to a dirty photcell (sensor) in the tray 2 paper feed assembly or a broken sensor flag in the same assembly. Start be removing all cartridges and the transfer belt. Look in the bottom of the printer below the lowest cartridge slot for a removeable cover. That's the area your problem is probably in. I have incuded a link to a free PDF of complete service manual below. Good luck.

http://www.feedroller.com/Store/Service%20Manual/Color%20LaserJet%205500-5550.pdf

Posted on Aug 03, 2008

CompuFirm
  • 89 Answers

SOURCE: MFP not recognizing paper yet continues to give paper jam errors

On the Manual paper feed you should see a piece of plastic that sticks down where you put the paper, it's called a Flag, make sure that this moves freely back and forth (or up and down)

If the flag is broken or does not move freely the printer will not know that there is paper in the MPF

if you need further assistance in this diagnosis please contact us at help@support.compufirm.net we are Dell certified


Posted on May 26, 2009

  • 7 Answers

SOURCE: hp m4345 printer tray 2 paper jam

Clean the rubber intake rollers with alcohol and allow to dry for 10 minutes. Take the tray out and you should be able to see the roller inside. Also check to make sure that the printer is default to tray 2. Use the Menu option on the LCD screen of the printer. Set the default tray to tray 2 in the windows driver as well. You should be able to easily get to this by hitting "ctrl+p" when you are ready to print a document.

Posted on Jun 12, 2009

  • 313 Answers

SOURCE: LaserJet M4345 MFP Printer: how to cold reset in HP LaserJet M4345 MFP...

walid_sayed@hotmail.com
To perform a cold reset
1 Turn the MFP off and then on.
2 When the memory count appears on the control-panel display, press and hold 6 until all three
LEDs flash once and then stay on. This might take up to 20 seconds.
3 Press 3 four times until COLD RESET appears on the control-panel display.
4 Press 6 one time. The MFP continues its initialization sequence.

Posted on May 07, 2010

seeker5211
  • 1089 Answers

SOURCE: HP Laserjet M4345 MFP is

Upgrade the firmware.Go to http://www8.hp.com/us/en/support-drivers.htmlEnter your printer.Select your operating systemSelect the firmware and download it. Follow the instructions to the letter

Posted on Apr 30, 2012

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Hp 4345 has error code 13.20.00 paper jam in tray 2 and also has a grinding noise by the fuser how can i fix it


The printer may need a "swing plate" replaced to solve the fuser noise. Remove the fuser and look at the black gear inside the printer on the left side. Do the teeth on that gear look worn ? If so that gear (swing plate) needs to be replaced. Its a hard job to do. Can you turn the fuser gears with it out of the machine without them skipping ? The tray 2 jam may just be worn rollers in tray 2 or a stuck sensor. Good luck !

Aug 06, 2013 | HP LaserJet M4345 MultiFunction Printer

1 Answer

13.20 paper jam in tray two


13.20.00 = The pre-feed sensor (PS102),the top-of-page sensor (PS103), or thefuser-delivery sensor (PS108) detectedmedia inside the MFP when it was turned on.
Follow the instructions in the display screen

Mar 15, 2012 | HP LaserJet M4345 MultiFunction Printer

1 Answer

PRINTER COULD NOT AUTOMATICALLY EJECT PAPER HP 4345, with error code 13.20


Check inside the MFP (manual feed tray) for a scrap or a whole sheet of paper.
There is one of three sensors that is sending a paper jam notice to the printer.

Nov 05, 2011 | HP LaserJet M4345 MultiFunction Printer

1 Answer

Error code 13.20.00 for hp laserjet m 4345 mfp


Hi!

According to HP service manuals, the error you described is in the category:

JAM INSIDE TOP COVER AREA

and more specific:

The pre-feed sensor, the top-of-page sensor, or the fuser-delivery

Those are the points where some paper pieces or even dust can be stuck.


Hope it helped,

Bogdan

Aug 30, 2011 | HP LaserJet M4345 MultiFunction Printer

1 Answer

We just installed an HP 4345 mfp. Every job we print requires us to go to the printer display and choose a different paper tray. Tray 1 is the manual feed, Tray 2 is bond and Tray 3 is yellow. What do...


If you are setting the trays for non-plain paper then you need to ensure that your print driver is set to match the paper types that are set on the printer. Otherwise the printer will always ask you to confirm which paper you want to print on.

Aug 09, 2011 | HP LaserJet M4345 MultiFunction Printer

1 Answer

LaserJet M4345 MFP Printer: how to cold reset in HP LaserJet M4345 MFP...


walid_sayed@hotmail.com
To perform a cold reset
1 Turn the MFP off and then on.
2 When the memory count appears on the control-panel display, press and hold 6 until all three
LEDs flash once and then stay on. This might take up to 20 seconds.
3 Press 3 four times until COLD RESET appears on the control-panel display.
4 Press 6 one time. The MFP continues its initialization sequence.

May 07, 2010 | HP LaserJet M4345 MultiFunction Printer

2 Answers

I get an error in HP LaserJet 4345 MFP printer, 49.ff95 error, Tunr off and the turn on


a 49.xxxx error on an HP means that there is an issue with one or more hard disks. you can try to re-initialise the hard disk(s) by rebooting the printer while holding the green button. when the three leds are lit, release the green button, and navigate using the numerical buttons until you see "initialise hard disks" on the display of the printer. confirm by pressing the green button again. if all goes well, your printer will take two minutes longer than usual to boot. if you still get the same error afterwards, you need to replace the disk.

Apr 21, 2010 | HP LaserJet M4345 MultiFunction Printer

1 Answer

Laserjet 4345 mfp paper jam


13.20.00 can be also caused be a jam near the fuser (the part of the printer that gets hot to make the toner stick to the paper). Remove the toner cartridge and take a look for small scraps of paper along the whole path. Also open the door on the back of the printer and look for paper scraps from there. If you see paper stuck in the fuser, do not use anything sharp to remove it, be careful not to scratch the surfaces.

Oct 08, 2008 | HP LaserJet M4345 MultiFunction Printer

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

24 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...