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What is the sms number to report a telkom fault

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Depends on what country you are residing in now doesnt it?

Posted on May 16, 2017


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Posted on Jan 02, 2017


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How long is the normal repair time on a telkom line fault?

Youre not the 1st i read having troubles with telcom. Just quit and get smbd that actually works

Feb 25, 2018 | Internet Computers & Internet

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Not getting signal in Kleinmond Western Cape. Is there a problem?Telkom 8TA cELL PHONE.


Telkom Community Get involved Problem solved

The web page above in South Africa lists the following contact information:

Should you wish to speak to Telkom, there are a few options to suit your needs:
  • Log and Track a Fault online
  • Report a fault via SMS: SMS "SERVICE" and your landline number to 30591. (SMS at no charge.)
  • Contact on Social Media Channels
  • Chat to an Agent (an online chat with a Telkom representitive)
  • Call the Call Center
    • Mobile: 081180 (free from a Telkom Mobile phone)
    • Home: Sales - 10213 & Service - 10210 (free from a Telkom landline)
    • Business: Sales - 10213 & Service - 10217 (free from a Telkom landline)
  • Email
  • Find a Store

Feb 19, 2018 | Computers & Internet

1 Answer

My telkom line, internet and wi-fi have been down since 23 Nov 2017 . I have reported it over two months now, and still nobody from telkom has contacted me or been here to fix the problem.

Did u log a fault on 10210?
Did you get a reference number for the fault log?
In the absence of this reference number you have no proof that it was ever logged. If you do have it, call 10210 again(from any telkom phone..its a free call so even a phone booth will suffice) and request an update using that reference.
If that doesn't work.. visit your nearest Telkom store/office and express your concern in person..

Jan 26, 2018 | Internet Computers & Internet

1 Answer


Above page has a link to email them as well as how to communicate with them by chat. There are "self service" steps as well on this site.

Jun 05, 2017 | Computers & Internet

1 Answer

How to report a fault on our telkom land line

Use a phone off your premises to report the service outage.

Jan 21, 2017 | Lands Phones

1 Answer

Complaint telephone number for Telkom?

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Complaint telephone number for Telkom Google Search

Oct 28, 2016 | Computers & Internet

1 Answer

Reporting a fault

My Telkom landline, wi-fi and internet not working trying two weeks on my cell phone to report fault

contact amari 08 4697160

Jan 01, 2014 | Cars & Trucks

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