Question about Haier 3.6 cu. ft. / 102 liter Chest Freezer HCM036PB

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Any possibility you can help troubleshoot a larger upright freezer? Our freezer is 3 years old. It sounds like it is working -- I can feel cold air and hear it humming, but as of yesterday it stopped freezing the food. Everything has thawed. Thanks, Arthur

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Assuming the thermostat is set to call for cooling (sometimes they get bumped), check the condenser coils, fan, etc for debris build up and clean as needed.

Is the freezer frost free? If so, it's possible the defrost timer is stuck in defrost. There should either be a mechanical timer or it could be electronic these days. Check for bad connections or any obvious signs of damage (burn marks)

Make sure the freezer door closes tightly

Posted on Jul 25, 2009

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