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Returned item on 15th feb but have not received refund

I returned drying caddy on 15th feb by home collection but still no refund. can i contact some body regarding this issue

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  • Caddy Master
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Who did you buy this from? Contact the head of the company and tell them your problem. They usually will get results fast.

Posted on May 15, 2017

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Been told for one month that a refund would be issued to me dueto tTV not working when only 3months old


Contact the home office. There should be information on the company's web site. If no satisfactory response, request a supervisor and continue going up the chain until you get to the Chief Executive.

Mar 16, 2016 | Cell Phones

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5 ITEMS LISTED ON EbAY WERE ORDERED AND PAID THROUGH PAYPAL ON FEB. 6, 2016 AND STILL NOT RECEIVED.


Bill, If you get no where with the seller after contacting them, get in touch with PayPal as you should be insured through the them and maybe E bay.

Feb 19, 2016 | PayPal Computers & Internet

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How do I get my refund for a returned item


that is something you will have to take up with the seller or the company you paid for thru

Feb 03, 2015 | Computers & Internet

2 Answers

Is it true one will not receive 2014 federal tax return money until October


I think anyone who says anything about when 2014 refunds will be sent out really does not know what they are talking about. If your return is uncomplicated, and you don't owe obamacare tax you will probably get your refund about when you have in the past. Remember don't file before Feb 1st. Jan 30 is the deadline for employers and other payers to send out W2's and 1099's. So the IRS doesn't have this info before February.

Jan 01, 2015 | Cars & Trucks

1 Answer

I just received an item and it is damaged!


Do this:
Contact the seller. -As soon as possible you should contact your seller to advise that the item has arrived damaged. Check also if it comes with insurance.
Also, send a photograph of the damage - this can be as an attachment to your email. The seller may require the item to be returned to them and, again, you should comply with this but make sure you send the item by trackable means in case you later need to make a paypal claim.
Once the seller has decided to issue a refund this should be completed within a reasonable time. If the refund is not forthcoming you may open a paypal claim to obtain a refund. The claim is called 'Significantly Not As Described' SNAD) and will entitle you to a full refund less return postage costs. You will have to return the item by trackable means and enter the tracking number online.

If the seller does not reply. -File a dispute and escalate it to ebay. Ebay would tell you to send the item back and where to send it. There is no reason to communicate with the seller after the case has been escalated. Return the item with Delivery Confirmation. Once the item shows as delivered back to the seller, you will receive your refund.

Hope this helps.

Sep 19, 2011 | eBay Auctions

1 Answer

We purchased a washer dryer in december, used it twice and the dry wasnt working the engineer was called out on the 2th / 8th of feb and again on the 15th feb stateing the machine did not have the drying...


Hi from retired Englishman in SW France.

The only way you can clarify your particular position is to talk to the people/company from which you purchased the machine. We on the forum would not know what the purchasing agreement was/is. It should say something on the guarantee (?)/receipt?
I know in the UK that it would probably be descibed as 'unfit for purpose' but sorry, I do not know wher you are ;-0(
Sorry again,

John C

Feb 24, 2011 | Indesit Washing Machines

1 Answer

How do i return items bought ebay


Before you return, make sure you and seller agree and understand all the terms of the return. Even if you know the return policy by heart, confirm it with your seller. Make sure you know exactly what your refund or compensation will be. Most sellers do not refund shipping and handling charges, so don't ask for them, unless you believe the item has been grossly misrepresented. Even then, don't press the issue. Most sellers WILL refund your return cost if they've made a mistake. Even if the item IS misrepresented and you file a claim with PayPal, PayPal will require you to return it at YOUR expense before issuing a refund to you, so you have NOTHING TO LOSE by being polite and coorporative.

PACK YOUR RETURN SAFELY, even if your item is non-breakable. Any poorly packed item could be damaged in shipment. How would a seller know that it wasn't YOU who damaged the item and not the shipper? Even if the seller knows it was the shipper's fault, you have now given the seller the perfect opportunity to reneg on issuing a refund. You always have the option of going to eBay or PayPal for a refund, but your goal is to get your money back, and hopefully your return shipping too, so don't be hasty. In the box with the return include: your name, address and EMAIL, the eBay item number, date you purchased it, what method you used as payment, the amount you expect to be refunded to you, and how you have agreed the refund is to be issued. It makes it easier for the seller to trace and issue a refund, especialy if the seller transacts multiples of identical items.

CONTACT THE SELLER to let him/her know when the return was mailed, via what shipper, and about when it should arrive back. If there is a tracking number, provide that to your seller. If you've created a label through USPS and give USPS the seller's email, USPS will send the seller the tracking number automatically. Easier for everybody. DO NOT send back the item WITHOUT a tracking number. You don't want the seller to claim he didn't get the item back and thus refuse your refund. And if you go to PayPal for the refund, you're screwed. No tracking, means no washy.
FOLLOW-UP in the appropriate amount of time to see if the seller has received the return. If the item has been lost or delayed in shipment, it is YOUR responsibility to track it down. A short email will do: e.g. "Just checking to make sure you got those brown Ferragamo pumps, item number (xxxxxxxxxx) back. Let me know, thanks." Even if the tracking number shows the item has been returned, this is still a good idea. Some sellers get many returns a day and you don't want yours to get neglected.

Once you have received your refund, CONTACT THE SELLER to thank him/her and mention you would appreciate a positive feedback if one has not already been left. Even if you know you'll never trade with your seller again, say you look forward to doing more business. Keep stroking your seller until your glowing feedback is left. Once that's done you can go into eBay's community chat and spread the word about the seller's bad business practices, report to Safe Harbor, or anything else you feel appropriate. You goal is to GET YOUR MONEY and GLOWING FEEDBACK FIRST, before you do anything to get even.

Jan 04, 2011 | eBay Auctions

1 Answer

I just used PayPal to pay for a item . I realized after ,that i already paid for that item .I paid the first time with PayPal also.


You will need to contact Paypal Customer service. They will be able to give you the proper steps to receive a refund for your second payment. Does the second payment show on your account as being collected by the seller of the item purchased. If so you might be able to contact the seller and have them refund the amount, if not Paypal will be able to collect the refund for you.

Nov 03, 2010 | PayPal Computers & Internet

1 Answer

I need contact information for z cover, it is nowhere to be found on their website


To return an item
  • Fill up our Return request form. You can download it here.
  • E-mail the form to our customer care department to obtain a Return Merchandise Authorization (RMA) number.  This RMA number must be requested within 30 days of receiving the order.
e-mail: customercare@zcover.com
  • Upon receipt of the RMA number, you must follow the instruction return the item in the original box with all the packaging, accessories and a copy of the original invoice.  The RMA number must appear on the outside of the package or the package will be refused.
  • Return the package to the following address within 15 days after you receive RMA number via mail, UPS, Federal Express, or any other courier that allows for tracking of the package.
Customer Care
#100 - 13551 Verdun Place 
Richmond BC V6V 1W5 
CANADA
  • No collect shipment or any out of Canada shipment requiring a broker or customs fee will be accepted.
  • All returns are subject zCover Inc’s approval. We reserves the option to refund, credit or replace items that were damaged due to accident, misuse, abuse, product modification or neglect or damage resulting from the performance of repairs unauthorized by zCover. zCover Inc. reserves the right to refuse returns.
  • For returns, we will issue a credit for the cost of the item and the sales tax, if applicable. Please allow 5 to 10 business days for the process. Shipping charges are not refundable. For exchanges, we will ship out the replacement after receiving the exchange balance. shipping will be charged for the new item(s) sent.
The link to this information is: http://www.zcover.com/store/catalog/return.php

Apr 13, 2009 | Lands Phones

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