Remote will not work and wall control does but not light any suggestions

Check to make sure the light wire is connected on the receiver. Also, If it is an add-on remote & you have a pull chain attached to the light, pull the pull chain for the light, Then try the remote. Otherwise, you probably need a new receiver.

Not sure, but if its a new installation, I would say that the wiring has been done incorrectly. Ceiling fans with lights should be able to work independently. both on / off or 1 on, the other off.

Controlling a ceiling fan/light using a wall switch causes the remote control to lose its memory. You will have to start all over at the beginning. Remove batteries from the remote, push all buttons to eliminate a stuck button as a cause, then reinstall batteries but do not push any button yet. Be sure all wall switches are off. Go to the power source for the fan/light (not the wall switch) and turn it off. Wait briefly, then turn on the power at the source again. Try remote operation. If successful, use only the remote to control operation. Forget about using the wall switches.

Try pulling the chain once and then try the wall control. Is it a wall REMOTE or dual control? Do you have the number of the wall control?

The motor/control unit may have gotten reset. It needs to relearn the codes transmitted by the remotes.

MIne has a "learn" button on the control unit. Press and hold, then press the button on the remote. Lights will flash indicating it has received and stored the code. Release button.

Check to see if the remote works now. If so, all three should be working. If not, dig up your manuals.

mcdevito75 here, Generally the Ceiling fan motor is hooked up by-passing the wall switch but still to the hot laed going to the wall switch whlie the lights are hooked up to the hot lead after the wall switch, So without the remote, Manually operate your fan and lights. First with the wall switch off the fan should work and the lights no work. Now turn the fan off with the pull chain on the fan shroud close to the ceiling. Now turn wall switch on and lights should work with wall switch and the fan should also work. if so, re-program the remote or change the batteries or even re--place the remote.

Press and hold the lock button on the wall control for 3 seconds. The light will stop blinking and your remotes will work.

Look at the LED light next to the SMART/LEARN button on rear of the motor unit. You may need to remove a light lens cover in order to see it. If the light is flashing rapidly this means you have a stuck button on one of your remote controls. Take the batteries out of each remote control. When you remove the batteries from the bad remote, the light will stop flashing. This remote needs to be replaced.


If one of your neighbors remote controls is inadvertently programmed into your receiver, you door will open when their remote is activated. If this happens you will need to clear out your receiver and reprogram your remote controls. Press and hold the smart/learn button for 6 seconds or until you see the small LED light near the button turn itself off. If the above steps have been followed and the symptoms continue, there may be an electronic short in either the wall control button or the receiver logic board. In this case, remove the wall control wires from terminals 1 and 2 on the motor unit. Should the symptoms persist after the wires are removed, replace the receiver logic board. If the symptoms stop with the wall control wires removed from the motor unit, replace the wall control button, and the wires leading to the wall control button.

It is wired so that you control the light with the remote. You cannot have it both ways. You either control it with the wall switch or the remote. Once you kill the power to the receiver by turning off power at the wall switch, you are only applying power to the receiver when you turn power back on. You are not supplying power to the light. You then must turn on the light with the remote. This is the purpose of a remote fan/light control. You could rewire it to control the light with the switch and only control the fan with the remote if you wish, but as you have it now, it is working correctly.

THE NEW REMOTE MAY NOT BE THE CORRECT SYSTEM FOR THE UNIT YOU HAVE.
THE ONE THAT DOESN'T WORK MOST LIKELY NEEDS A NEW BATTERY.
NOTE IT MUST BE REPROGRAMED AFTER CHANGING THE BATTERY

HOPE THIS HELPS