In the cap there is a clicker to stop you over tightening the cap if this goes as it been turned around and blunt its cogs the cap will not come off, you need to get a blade of a large flat screwdriver and try and get it in the gap between the cap and tank top and twist and turn the cap at same time.
Testimonial: "Thanks for your suggestion. I was able to get the cap off by inserting the key and turn the cap. As I mentioned the cap was not locked."
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