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My Kenmore Model No 596.69282012 bottom freezer fridge develops a thin sheet of ice on the bottom of the freezer compartment. I have checked the freezer seal and it is intact. Any suggestions?

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  • 1,830 Answers

Is it supposed to be a frost free freezer?
I had one to act like that, but it was on warranty and they repaired it for me.
I wish I could have been able to help.

Posted on May 15, 2017

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Posted on Jan 02, 2017

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seal on door must be letting moisture into compartment, need new door seal

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Usually a blocked drain at the rear just above the bottom shelf. Use a plastic drinking straw to clear the hole. Could just be condensation if you are in and out of the fridge a lot.

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Fridge warm, freezer has frost on back panel & is defrosting, fans work, just changed defrost thermostat, no air is moving from freezer side to fridge side, drain pan under fridge is dry


this fan needs to run when the compressor runs,check fan blade for being jammed by ice if you have this much ice on back wall as ice will stall motor,if no fan there will be no cool air to refrige compartment also the defrost drain tray will fill with water then freeze over which in turn floods the freezer floor and refrige compartments cause it cannot drain to the pan in the bottom

May 11, 2012 | Kenmore Side by Side Refrigerator

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Water from defrosting leaks into the bottom of the freezer and freezes into a solid sheet of ice, which I chip out every 1 to 2 weeks. Kenmore bottom freezer refrigerator Model 795.65002400.


Hello,

If water leaks inside your refrigerator
(and it WILL, at some point) you can fix
it yourself.

In the good old models, one had to defrost the
fridge every few months manually.

In the recent models, the fridge defrosts automatically,
once or twice a day, and the water is supposed to drain
down a long drain tube into a pan located at the bottom of
the fridge. This collected water in the pan evaporates
by the heat under the fridge.

Now the drain tube can get clogged, by food debris and/or
ice. Thus when the water cannot drip through the drain tube
the water drips inside the fridge.

The drain tube is located behind the fridge, which is pretty
easy to take it out and clean. However usually the clog is
not in the long tube but in the connector assembly located
in the backside of the fridge that leads to the long drain tube.

To get to the connector assemble, you need to unscrew and
take out the back panel of the freezer compartment. You would
see the evaporator coil and a tray under the coil where the water
is supposed to drip through. If you find the tray completely frozen
with ice, let it melt off. To speed up melting, you may blow
hot air via a hair dryer. Once the ice is clear, you should see
a drain hole in the middle of the tray. This could be clogged,
which needs to be unclogged.

Next unscrew and open the thermostat control assembly located
in the inside of the back of the refrigerator compartment just above
the light bulb fixture. Once you take the take the cover off (you will
also have to take the knobs out) you will see a small tray cup about
2" x 2" x 1/2" into which water from the top freezer compartment
drain hole is supposed to drain. Pull out the tray cup, and if clogged,
unclog it, clean it and put it back.

To check if the drain works ok, pour some water on the tray
under the evaporator coil (top freezer compartment) and see if it
immediately drains into the tray located at the bottom of the fridge
at the floor level. If it does, you got it; and you can assemble things
back in the reverse order you took the pieces apart.

Needless to say, use a vacuum cleaner with a long suction tube to clean
out all the collected mess under the fridge. No matter how good
your housekeeping is, the bottom of the fridge will be full of dust.

Good luck and hope this helps

Aug 01, 2010 | Kenmore 65212 Bottom Freezer Refrigerator

1 Answer

I have a Kenmore refrigerator 596.71864101 that develops a thin sheet of ice on the bottom of the freezer (which is on the bottom) even after I shut of the water to the ice maker. It seems to be dripping...


You are right about the source of the water. It is coming from the evaporator coils. When the freezer goes into defrost mode, it melts the ice on the coils. The water is supposed to run out of a drain below the bottom of the floor of the freezer. It is common for these drains to freeze shut. If you clear this drain and remove all of the ice from the pan under the floor of your freezer, your problem should go away.

Feb 05, 2010 | Kenmore Refrigerators

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Fridge not working properly on kenmore bottom freezer model 596.7


I have a similar problem, although I have no cooling in the fridge section. Had a repair man indicate that the electrical panal(pcb board) needs to be replaced. It is on order ($200). Sure hope that is the issue. To me, it appeared that the freezer fan(which cools the fridge) was not working. Whether that is the result of a faulty electrical panal is yet to be determined. Good luck!

Aug 12, 2009 | Kenmore Elite 22.4 cu. ft. Bottom Freezer...

1 Answer

My Kenmore frig/freezer's shelf continually has a sheet of ice.


I was told to check the doors gaskets when buying a fridge. The gasket must seal all around. Check by using a dollar bill. The dollar bill when placed anywhere along the door gasket must be held tight when the door is closed, it is held when you try to skip the bill off. If the bill is not held, the gasket is defective. This means there must not be any gaps letting air into the fridge.
A thin coat of ice means air is going into the fridge and moisture in the air freezing into ice.
Some doors flex and warp causing a bad gasket seal, or the gallery is bad. Just one probable cause for icing in the fridge

Jul 17, 2017 | Kenmore Freezers

1 Answer

Freezer compartment ice build-up


too defrost just open the doors for a day with the unit unplugged. as far as why it is frosting up check door seals make sure they are all good and seal it up well and that should take care of it.

Jun 26, 2009 | Kenmore Elite 22.4 cu. ft. Bottom Freezer...

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Fridge freezing


a defrost problem, is gonna cause excessive ice build up in hte frezzer lower compartment. for somereaon the hdefrost heater was not energized. most common reason is a bad defrost thermostat, clipped on one of hte evaporator coils has gone bad,

Mar 22, 2008 | Kenmore 55612 / 55614 / 5561 / 655619 Side...

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