Question about Office Equipment & Supplies
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Posted on Jan 02, 2017
Something that has worked for some Brother owners to get cartridges recognised.
1. With your MFC powered up, open it up and remove the cartridge you are having a problem with, then close the MFC, leaving it powered up. It should report that there is no cartridge in the machine.
Still with the MFC powered up, open it up and reinsert the ink cartridge, then close the MFC. It should either ask if you have replaced a cartridge or go into its cleaning mode.
Answer "yes" to "have you replaced cartridge?" and it should either "print" or "clean" and then "print".
Posted on Nov 05, 2008
Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud
Posted on Jan 28, 2009
This happened to me twice, You can possibly have no ink in your cyan,magenta and yellow , you would then have to replace them to work the set. I had to do that and it worked =]
Posted on Aug 17, 2009
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try changing the ink cartridges.
This may have happened due to low ink levels. Also try reinstalling the printer driver.
If the print cartridges are damaged this problem will pop up. Even static electricity in human hand could damage the print cartridges.
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