Question about HP PhotoSmart C4280 Laser Printer

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Printer is saying ink cartridges are missing when they are perfectly in place

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You may need to clean the cartridge contacts, but usually if you reset the printer you can clear this false error message. See detailed instructions here. (Make sure you change the cartridges with the machine ON.) If the cartridge should actually pop out, see here.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!


Posted on Jul 25, 2009

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WHAT SHOULD I DO ABOUT THE INK ERROR BECAUSE THE INK IS PLACED BUT STILL SAYS CONSULT USER GUIDE


Unfortunately, if the correct Dell cartridges are in place and fully seated, the cartridge missing message indicates that the sensor in the printer isn't correctly recognizing the cartridges. If you have used non-Dell cartridges or refilled cartridges, try new Dell cartridges and check for signs of ink leaking in the system. Some printers have a removable print head that can be cleaned or replaced. I'm not sure about this printer.

If the printer is under warranty, contact Dell.

I hope this helps.

Cindy Wells

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My hp photosmart c4385 all in one says the ink cartridge is not in but they both are


Try to take out cartridges and check the chip. Maybe it is grimy. Clear it with cotton buds soaked with ethyl alcohol or vodka or some strong alcohol. Clear also the connectors in the printer.
Put the cartridges back.
Good luck.

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HP ink cartridge missing error message


there is no ink cartridge in place it sounds like or is empty. check and or replace

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Ink cartridge problem?


Try to re-seat the ink cartridge.

  1. Press your printer's button to position the ink heads for replacement
  2. Then gently pull out the problematic ink cartridge.
  3. Turn the printer OFF to reset the printer's memory.
  4. After about 3 minutes, turn ON your printer and it should now ask for the missing ink cartridge.
  5. Now gently put on the problematic ink cartridge in place.
  6. Let the printer re-charge the inks and clean the ink heads afterward through the printer's maintenance program installed in your computer. (Go to "Printer's and Faxes, right click on your installed printer, then click "Printer's Preferences. Go to the "maintenance tab" and click on something like Print Head Cleaning.)
Just give it a try.

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HP Photosmart displays a message saying "Printer Cartridge(s) missing or not detected" though I've just put a new cartridge into the machine. How do I fix this so I can print again?


Remove the cartridge.
Make sure that you removed a piece of clear plastic tape that covers the ink-jets. It's placed there to prevent the ink from drying-out while the cartridge has been sitting on the shelf at the computer store.
Re-insert the cartridge, and be sure that it "clicks" into place.

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1 Answer

Says cartridge cannot be used after initialization but brand new HP 363 cartridge sent directly by HP to me. This happens ever time I put a new cartridge in when prompted by printer to do so. Do I put new...


The following are common issues.

The following ink cartridges cannot be used after device initialization and must be replaced

Cause The wrong ink cartridge(s) are installed.
Solution The indicated ink cartridge(s) cannot be used after the device has undergone first time setup. Replace the ink cartridge(s) with the appropriate ink cartridges for the HP All-in-One. To find out the reorder number for all the ink cartridges that the HP All-in-One supports, see the printed documentation that came with the HP All-in-One.
If you are using compatible cartridges make sure they are reset for use.


Ink cartridge problem
Cause The indicated ink cartridge(s) are missing or are damaged.
Solution Replace the indicated ink cartridge(s) immediately so that you can resume printing. If there are no ink cartridges missing from the HP All-in-One, the ink cartridge contacts might need to be cleaned. If there are no ink cartridges missing from the HP All-in-One, and you still receive this message after cleaning the ink cartridge contacts, you might have a damaged ink cartridge.

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Screen kept saying right side ink cartridge missing


If contact missing, then buy another ink cartige. It's probably too old.

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Missing ink cartridge


Try cleaning the contacts. Ink/dust/dirt will prevent a cartridge from being recognized.

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HP Photosmart 3110 All in One says ink cartdriges missing


Follow the instructions in this link.

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00409514&prodTypeId=18972&prodSeriesId=3380537

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Ink cartridges?


Try pushing the opposite way that they say and it should then be in place.

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