Question about Office Equipment & Supplies
Turn power off then on again.
I have an hp psc 2175 all-in-one printer, scanner, copier. My printer is stuck in copy mode. I can't print or do anything. I get the scanner failure error after leaving the printer on. Lately I've upgraded my computer with more RAM and bought 2 new processors. I have the proper software and have always used the same printer with my computer with no trouble in the past. I've already tried unplugging it. Also my ink cartridge is empty, could this be the problem?
What OS, xp or vista?
This could be a usb problem. See articles here , here, and here.
Check the faceplate, then I'd try resetting the printer, by following intructions for partial or full reset here and here.
An empty cartridge can cause problems, but as long as it's still installed correctly, you should be able to perform copy/scan functions.
You could check the media sensor to make sure the light is coming on...see here.
There is a firmware update for your printer, see here. Updated firmware and drivers could help.
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!
Posted on Jul 25, 2009
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Posted on Jan 02, 2017
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