Question about HP PhotoSmart C4480 All-in-One Printer InkJet

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Hi. so my all in one HP photosmart C4480 has been working well for like a couple months. But today when i try to copy, it says "scan failure, Unable to scan or copy". and the little scanning bar that moves from side to side stuck at about midway. Any idea what happened to it? Please help. Thanks

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  • eacarey466 Feb 11, 2010

    I have this same problem. I know it's nothing mechanical, because often (after roughly 15-20 attempts to cycle power), it starts working again...for one copy or scan. Then it does the same thing. I have uninstalled and reinstalled software...have tried everything...help!

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Please follow the steps outlined in this article to clear the error. It may be necessary to reset the printer.
Here's a link to the online manual for your printer, which has a few other steps you can try, such as rebooting your computer, etc.
But it's also possible that this is a mechanical problem that will require service...
If a simple power reset doesn't work, you can try unplugging both usb and power cables, wait several minutes, and then reconnect and restart, but if that doesn't work, I'd have someone take a look at it...
Good luck!

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Posted on Jul 25, 2009

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Posted on Jan 02, 2017

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