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The "Sirius" screen stays on my 6 month old fefurb Starmate 5. Both in my car and home boom boxes.All connections good.

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6ya6ya
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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: Sirius Starmate Power

I finally opened my sirius starmate ST2. You can also do it by separating the two parts wth your nails, then, and once lightly open, insert a flat screw driver in the separation, moving it to one of the sides, then separate a little bit more the two cases, you'll hear a pop from one of the locks, then try the other side, , and the try the laterals and done. But I have to warn you, if you are thinking to replace a part, it'll be very difficult because of the small parts it has. In my case it was just a simple welding spot on the AC in.

Good luck.

Any particular question with the opening of the case, please feel free to e-mail me at juancfuentesr@gmail.com

Posted on Jun 30, 2008

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SOURCE: starmate boom box has no audio

Go into the menu and make sure the audio out is turned up

Posted on Jul 06, 2009

  • 1 Answer

SOURCE: Sirius Starmate Power

My Sirius ST1 receiver froze. It reads "Sirius Radio" with the logs but goes no further in booting up. Any solutions?

Posted on Oct 06, 2009

bunnydawg
  • 5158 Answers

SOURCE: Starmate reciever (about 6 years old) shows

unhook the power to it for about ten to 15 minutes. hook the power back up and let it "boot" up. that should fix the issue

Posted on Aug 24, 2010

  • 149 Answers

SOURCE: have a sirius starmate 5.have

Remove the back cover on your radio. The antenna connector is located on the right of the dock connector. Carefully resolder the connections. There are 2 pins (they lead to 3 contacts). Very easy repair, all you need it a fine tip soldering iron and some flux. You can get those for around $15 at wally world.

Posted on Dec 29, 2010

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My Starmate 5 constantly has to acquire signal in my car at home it works perfectly.Any suggestions?


Check the antenna's connector for your car based antenna. Sometimes the little finger tabs need to be gently pushed back towards the center to make a better connection. Be careful not to move them more than a precision screwdrive blade's width or you might snap it off.

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Go into the menu and make sure the audio out is turned up

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Check your antenna wire to see if it is spliced or cut. If you do not recognize a problem still you can usually get very good help from calling Sirius. They have been good about trouble-shooting and repairs.

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I have a starmate2 replay and what has happened is i turn it on and it stay on the title screen thats it.None of the buttons will work on it only the power button to shut it off.Please help


Three months ago I had the same problem. My wife paid over $300 for the radio, the portable boom-box and subscription less than 2 years ago.
Sirius offered no help or discount on a new radio. Guess they follow the Microsoft doctrine because they suggested I upgrade to a new radio.

Anyhow, feeling frustrated, I took the receiver apart, thinking that a stray voltage on an IC ping maybe causing the problem. It was only a guess. I don't even have a wiring diagram At any rate, once I had it apart, I used a small flathead screw driver and drug it (lightly) across all IC pins, possibly in an effort to drain the voltage. Please do this in a low static area.

When I put everything back together, the receiver worked. It's been working good the up until about 2 weeks ago, when the same problem began again. I just finished the same process and the receiver is working again.

I don't advocate this for anyone who doesn't know how to handle electronics.

I'm just very disappointed in Sirius for not admitting the problem and providing no discount for a newer model. I have a $10 clock radio that's 9 years old. Guess what, I don't have to take it apart every three months to keep it working.

Ken in PA

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I have the same problem. It happens even more with a generic universal power cord instead of the Sirius brand one.

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Sirius XTR1 Receiver cycles on dog screen with beep - keyboard locked


Hello, I had the same problem with my xact xtr1 and I was advised by xact that they have no repair process in works and most likely wont. They did say let it run for 10 minutes and once you have a menu switch to factory defaults which proves to be a worthless fix. I would have to pay $39.95 for a new radio...horrible customer service. The bright side is that Sirius will not charge me the $75.00 transfer fee as a good faith gesture. I have decided to switch to another radio and leave the Xact brand out of the equation, if there is no upgrade or modification to the existing equipment why set yourself up for a future failure.

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