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Best solution for telephone not ringing with magicJack

Using MJ Go and now my telephone will not ring.

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Contact MJ

Posted on Aug 10, 2017

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6 Suggested Answers

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Posted on Jan 02, 2017

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SOURCE: Canon MF 3200 Series

There should be a setting, most likely under advanced fax settings that is called Rings To Answer. That normally can be adjusted from one to seven rings.

Posted on Feb 25, 2008

etirbynnor
  • 655 Answers

SOURCE: Can not hear the telephone ring on one of the main phones upstair

You will need to know which line(s), and on which station(s) (extensions) you want each line to ring.

Programming is accomplished as follows:

Default Installer Password = INTERCOM *746
You can enable different ringing assignments for individual lines and stations.
You must program ringing assignments on a per station/per line basis. You can control ringing for every line that has appearance at a station assigning immediate, or direct, ringing to some lines and delayed ringing to others. NOTE: Do not program direct ringing for lines that you assign to the direct department calling feature.
To Program: 1. Dial 54. “STA/LINE CONFIG.”
2. Dial 1 “DIRECT RING”
—OR—
Dial 2. “DELAY RING”
NOTE: For no station ringing, skip step 3 and make no line selection.
3. Select line ports for ringing (LED On = Selected Ports).
—Line port 1–14 = Dial 01–14 or press A1–A14
—Line port 15, 16 = Dial 15, 16 or press B1, B2
—Line port 17–24 = Dial 17–24 or press HOLD then press A1–A8.
4. Dial # when all line ports are selected.
5. Select station ports (LED On = Feature Assigned)
—Station 10–57: Dial 10–57 or press C10–C57.
6. Dial * when all station ports are selected
—OR—
dial ** for next station/line ringing assignment
—OR—
dial ***for configuration mode.
To clear current setting, repeat procedure.

Use an LCD speakerphone and a DSS/BLF console at station port 11 or 13 to see which features are assigned to individual stations. While you can install any non-LCD digital telephone and use it for programming, visual feedback of the programming operations will not be available. You must always keep the handset of the LCD speakerphone on-hook while you use this telephone to program the system.

Posted on Mar 26, 2009

  • 2 Answers

SOURCE: the ring volume on telephone side of J3680 is very low.

setup-basic fax setup- ring and beep volume

Posted on Oct 24, 2009

  • 8 Answers

SOURCE: MagicJack dials out, but then, it does not ring.

Despite MagicJack's sales hype, it DOES NOT work with all phones. In particular, it will not ring phones with DECT 6.0 chipsets (internal electronic guts) from certain manufacturers. This includes an ATT name-brand phone that I returned because it wouldn't ring, as well as a Motorola name-brand L402C (manufactured by Binatone) that I bought to replace it. Both phones recognized that a call was coming in, and caller ID even showed the caller's number. But the chipset that triggers the ringer and the answering machine doesn't recognize the ring signal, so the phones won't ring or take messages. This is NOT a power issue and a USB booster will NOT help in this case. According to techies on other websites, the MagicJack outputs a 50 volt 20 Hz pulsed D.C. ring signal. Most phones (especially crappy old phones) are happy with that. But the aforementioned state-of-the-art DECT phones will apparently recognize only the standard 40-to-90 volt sine-wave A.C. ringer signal that phone companies have used forever. So the only thing that I can add to MagicJack's advice, "try a different phone," is, "try a crappy old phone." Until they publish a list of phones that will/will not work (as if they even give a s**t enough about their customers to do that), that's probably the best advice.

Posted on Nov 25, 2009

  • 1 Answer

SOURCE: After 3 months my MagicJack stopped working.

Likewise I had the same problem, spent 3 days and on hold for 2 hours at a time, told the tech who was doing a live link into my computer suddenly went on break, then was gone for the day...their TECHNICAL SUPPORT IS A NIGHTMARE...and no, we still do not have a solution to our phone and went through alllllll the same gyrations!

Posted on Mar 17, 2010

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Related Questions:

1 Answer

Is it possible to forward calls to my MJ to my cell phone?


I presume your MJ is Magic Jack.

If so, the answer is yes.

You have to go to
http://my.magicjack.com

Login

goto Your Account
Call Features
Forwarding
a screen appears

Enter Phone number and click forwarding ON
Click submit

Your calls will be forwarded to that number from then on
**************** CAUTION *******************
The Magic Jack phone will no longer ring nor receive calls, but you can dial out.

ONLY the number you forwarded it to will ring!!

May 25, 2017 | Lands Phones

1 Answer

My phone doesn't ring. The call goes directly to my computer and I don't know someone is calling.


This could be failure of the power adapter module.
Is your Magicjack plugged into the wall power thru a power adapter? Try bypassing the power adapter and plugging the magicjack directly into a USB port on your computer. If the magicjack work correctly now, then you have a bad power module.
I had a similar problem. My Magicjack was plugged into a wall socket. First the dial tone became inconsistent, then I could no longer make calls out, then it died completely.
I plugged the MJ into a USB socket on my computer, and it then worked normally.

Magicjack is aware of the problem and offers a replacement power adapter module. To contact them, go to www.magicjack.com and go to "support". They will ship you a new power module for about $5.50. Some people have reported that the replacement modules from Magicjack are no better than the originals and have had repeat failures.
Consider getting a power module from another source. There are lots of AC to USB power converter modules available on Ebay for only a few dollars. Search Ebay for "magicjack power adapter".



Oct 01, 2014 | magicJack pc to phone, free local & long...

1 Answer

I can not get my magicJack Plus to work


If you're using the MJ Plus, it can be connected directly to the computer's USB port, or directly to the internet using the provided adapter. It must be connected properly in order to work.

The MJ program (on the computer) will not work if the MJ is not connected to the computer.

It goes without saying (but I'll say it anyway)... The MJ will not work if you have not paid for at least one year of service.

If you have paid for service, check your connections to ensure nothing is loose. The wall adapter can get loose and disconnect you from service.

Sep 22, 2013 | magicjack.com Computers & Internet

1 Answer

No ring


Seems like alot of discussion around on getting phones to ring.

I think the interesting scenario here is when people want to be able to connect the MJ to house wiring to have phones connected remotely work normally (call/ring).

First, it is important to have phones which have REN's be as small as possible. I started with MJ connected to my home wiring (ie connect MJ to a wall phone socket hoping to have a phone elsewhere in the house work normally). I was using a TRU8885 with 2handsets (is AC powered) - the REN on this phone is a paltry .08 . I could call normally, but not get a ring.

I had an old computer with USB ver 1.0, so I first got a cheap USB 2.0 card which I installed which did not fix the problem - it is reasonable to assume these cards have sufficient power.

I tested the phone directly attached to the MJ (4ft phone cable) and it worked. I tested likewise with a 20ft cable and it worked. I reconnected to my house network and it did not work with the phone attached to phone jack at my desk. icon_sad.gif

I traced the lines in my basement (I was already disconnected from outside landline connection) contemplating eliminating unnecessary wiring and lo and behold I discovered in a corner of my basement that an old bell-ringer phone was connected to my house network! When I disconnected this phone (and the obvious voltage load associated with it), my phone rang perfectly.

Here's my conclusion:
1. use a phone with lowest possible REN (less than 1 certainly, closer to .1 desireable).
2. don't worry about powered hubs if already connected to computer's USB since it is likely sufficiently powered.
3. don't get into power boosting phone systems (see #1)
4. eliminate high-REN other devices from phone network
5. run a test of of phone direct connected to MJ - if this doesn't work, likely your phone is not AC powered or is too high a REN.

Mar 18, 2009 | General Electric 25982 5.8 GHz 1-Line...

3 Answers

After 3 months my MagicJack stopped working. I have this same problem with 3 different MagicJack devices: after dialing a few numbers successfully, when I dial the next number I hear only 1 or 2 rings then...


Likewise I had the same problem, spent 3 days and on hold for 2 hours at a time, told the tech who was doing a live link into my computer suddenly went on break, then was gone for the day...their TECHNICAL SUPPORT IS A NIGHTMARE...and no, we still do not have a solution to our phone and went through alllllll the same gyrations!

Mar 14, 2009 | Lands Phones

6 Answers

MagicJack VOIP sound cuts in and out


MJ ran fine for me from July 2008 to October 2009, when choppiness and cutouts started and continue to today. This is a MJ network problem, there is no fix in your own computer, as I have tried everything - computers, internet speeds, headset with phones unplugged, other Magicjacks. The MJ servers have just become overloaded. MJ is dead.

Nov 05, 2008 | Lands Phones

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