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I want to ship an item back for full refund...how?

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4 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 5 Answers

SOURCE: I shipped an item first

As long as you have delivery confirmation showing it was delivered, you are under no obligation to issue a refund. If the buyer were to open a case against you, you would be able to prove to eBay and/or PayPal that the package was delivered so they won't make you give any money back. You will need the delivery confirmation number from the post office, and when you enter that on USPS.gov under "track & confirm" as long as it says delivered with a date & time, you are in the clear.

Posted on Jul 02, 2011

  • 65 Answers

SOURCE: my portable cd player is not working. Can i return it for a replacement or full refund?

replace it or refund both options are best

Posted on Dec 19, 2012

bronk50
  • 27725 Answers

SOURCE: a full refund means the item purchased price or item purchased price with the shipping fees ??

Did you keep copies of these so called promises ?
Was this in the postage or description details
IE: refund only on price of item
Postage is usually at buyers expense
How did you pay paypal or direct debit if paypal you might open a claim
If you have kept any copies of these it will be beneficial

Good luck

Posted on Dec 19, 2012

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I purchased a portable radio on line from Radio shack and it does not work. One of the springs for a battery came off in the package. How do I get a call-back for a return?


At RadioShack.com we want you to be fully satisfied with every item that you purchase. If you are not satisfied with a purchase, you may return most items within 30 days from date of purchase for a full refund of the purchase price, minus shipping, handling or other additional charges.

Return Policy - RadioShack

https://www.radioshack.com/pages/return-policy

Radio Shack Google Search

Mar 10, 2017 | Radio Shack Televison & Video

1 Answer

Amazon order was undeliverable. Where is item? How to get it delivered? Can I cancel it and later reorder to new address?


About Undeliverable Packages

Occasionally packages are returned to us as undeliverable. When the carrier returns an undeliverable package to us, you will be issued a full refund (including shipping charges).
Orders that are returned to us as undeliverable are not able to be re-shipped. If you would still like to purchase items that were undeliverable, you are welcome to place a new order on our website.
If it has been four weeks from the estimated delivery date and you haven't received confirmation of the return or refund, please contact us.

About Undeliverable Packages

Jan 14, 2016 | Brother CS6000i Computerized Sewing...

1 Answer

I wish to cancel amazon prime. i did not order this. i want to be refunded


Go to your Amazon account and on that page you can click "End Membership" If you became a member with in 3 days or a trial membership just ended and you have not taken advantage of any benefits of a Prime member you should receive a full refund. You gotta go to your account and end it though. I personally am a Prime member. I order lots of stuff cheaper than local stores. Even household items from time to time. Quick shipping and other benefits make for a pretty decent program in my opinion, but I am using it to full potential also. For $99 a year it has paid for itself in just shipping charges for me.

Mar 03, 2015 | Computers & Internet

1 Answer

I have a Black & Decker Toaster and the warranty is still good..I am looking for the address to send it back


Exchanges and Warranty
No Hassles - Our top priority is to provide the best possible service; that is why all our products are guaranteed and come with a full New Product Warranty. If a problem would occur, please contact us and we will gladly replace the defective unit at no additional cost to you.
• We will offer a full refund for items unused and in resalable condition within 30 days. Customer is responsible for return shipping costs. Once item is inspected a full refund of the purchase price (excluding any shipping charges from the original invoice) will be credited to the customers original Credit Card account.
• Defective items, covered under the manufacturer's warranty will be replaced completely FREE of charge including FREE return shipping. We will replace any defective components or the entire unit if necessary to ensure 100% satisfaction. In most cases, Black & Decker products carry a full 2 year home use warranty. Commercial use of Black & Decker products voids the warranty.
Have an issue or return?
Email our customer returns department to speak with a customer returns representative, Email: bdk.direct@sbdinc.com

This is from there web site, simply send them an email or look up there phone number. I think you will need to get a RMA from them.

Dec 05, 2014 | Toaster Ovens

1 Answer

Resolution centre ebay


According to the Paypal process when you file a claim for an item that is significantly not as described, you must return the item at your cost in order for Paypal to issue a refund for the amount you paid, not the return shipping costs. You have 10 days to provide Paypal with a tracking number. Paypal doesn't allow you to post a reply. You send the item back or in 10 days the claim is closed.
Buyers are being forced to pay to received goods the seller didn't described accurately, and in some cases, honestly.
I think that is wrong.
When you can prove that an item is significantly not as described, then Paypal should refund your entire costs of the item including shipping both ways. Sellers can take advantage of Paypal's forcing buyers to pay for return shipping.
If a buyer doesn't like something or changes their mind, and wants to return it, then the return shipping should be paid by the buyer.

Jul 04, 2014 | Computers & Internet

1 Answer

Seller not shipping item after payment


If you don't receive an item you paid for, you can receive a refund of the full purchase price plus original shipping on eligible purchases through the eBay resolution process.


Prior to that contact the seller and try to make conversation and solve the issue as these things may occur when selling online. But of coarse, if you cannot work things out you have the option of opening a case by going to the resolution center. Then a few questions will be asked from you and the seller will be contacted. If the seller doesn't make things right, eBay will review the case. If you didn't receive an item you paid for, you'll usually receive a full refund plus original shipping costs.


Source: http://pages.ebay.com/help/buy/item-not-received.html

Dec 21, 2012 | eBay Auctions

1 Answer

A full refund means the item purchased price or item purchased price with the shipping fees ??


Did you keep copies of these so called promises ?
Was this in the postage or description details
IE: refund only on price of item
Postage is usually at buyers expense
How did you pay paypal or direct debit if paypal you might open a claim
If you have kept any copies of these it will be beneficial

Good luck

Dec 19, 2012 | Computers & Internet

1 Answer

How do i return items bought ebay


Before you return, make sure you and seller agree and understand all the terms of the return. Even if you know the return policy by heart, confirm it with your seller. Make sure you know exactly what your refund or compensation will be. Most sellers do not refund shipping and handling charges, so don't ask for them, unless you believe the item has been grossly misrepresented. Even then, don't press the issue. Most sellers WILL refund your return cost if they've made a mistake. Even if the item IS misrepresented and you file a claim with PayPal, PayPal will require you to return it at YOUR expense before issuing a refund to you, so you have NOTHING TO LOSE by being polite and coorporative.

PACK YOUR RETURN SAFELY, even if your item is non-breakable. Any poorly packed item could be damaged in shipment. How would a seller know that it wasn't YOU who damaged the item and not the shipper? Even if the seller knows it was the shipper's fault, you have now given the seller the perfect opportunity to reneg on issuing a refund. You always have the option of going to eBay or PayPal for a refund, but your goal is to get your money back, and hopefully your return shipping too, so don't be hasty. In the box with the return include: your name, address and EMAIL, the eBay item number, date you purchased it, what method you used as payment, the amount you expect to be refunded to you, and how you have agreed the refund is to be issued. It makes it easier for the seller to trace and issue a refund, especialy if the seller transacts multiples of identical items.

CONTACT THE SELLER to let him/her know when the return was mailed, via what shipper, and about when it should arrive back. If there is a tracking number, provide that to your seller. If you've created a label through USPS and give USPS the seller's email, USPS will send the seller the tracking number automatically. Easier for everybody. DO NOT send back the item WITHOUT a tracking number. You don't want the seller to claim he didn't get the item back and thus refuse your refund. And if you go to PayPal for the refund, you're screwed. No tracking, means no washy.
FOLLOW-UP in the appropriate amount of time to see if the seller has received the return. If the item has been lost or delayed in shipment, it is YOUR responsibility to track it down. A short email will do: e.g. "Just checking to make sure you got those brown Ferragamo pumps, item number (xxxxxxxxxx) back. Let me know, thanks." Even if the tracking number shows the item has been returned, this is still a good idea. Some sellers get many returns a day and you don't want yours to get neglected.

Once you have received your refund, CONTACT THE SELLER to thank him/her and mention you would appreciate a positive feedback if one has not already been left. Even if you know you'll never trade with your seller again, say you look forward to doing more business. Keep stroking your seller until your glowing feedback is left. Once that's done you can go into eBay's community chat and spread the word about the seller's bad business practices, report to Safe Harbor, or anything else you feel appropriate. You goal is to GET YOUR MONEY and GLOWING FEEDBACK FIRST, before you do anything to get even.

Jan 04, 2011 | eBay Auctions

1 Answer

I just purchased a factory serviced model TR-520 bread maker and the paddle provided does not fit the drive shaft. The drive shaft is about 1 cm diameter, and the hole in the paddle is only about 8 mm...


Satisfaction Guaranteed on all orders:
We are happy to fully refund purchases if an error has occurred in your order or if an item you ordered is defective. If you aren't happy with the product you received or are dissatisfied for any reason simply return the item within seven days for a full refund minus a 15% restocking fee. Please call us or email us within seven days of receiving your order for information on where to ship items that need to be returned. Do not return them to our P.O. Box.
The returned product must be in new and unused condition, in the original box with all the documentation, parts and accessories to insure full credit. "New and unused" means sale-able condition, not dirty and not washed. We cannot accept returns for an item with any indications that it has been used.
Return shipping costs are your responsibility unless the item is damaged or defective. If you have any questions about the restocking fee as it pertains to your order please call us before we ship the product as once it leaves the warehouse we have incurred our cost.Fax Number: 1-866-323-8256
sales@bread-maker.net

http://www.bread-maker.net/contact-us.aspx

Dec 29, 2009 | Breadman TR520 Bread Maker

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