Question about Computers & Internet
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Posted on Jan 02, 2017
SOURCE: I shipped an item first
As long as you have delivery confirmation showing it was delivered, you are under no obligation to issue a refund. If the buyer were to open a case against you, you would be able to prove to eBay and/or PayPal that the package was delivered so they won't make you give any money back. You will need the delivery confirmation number from the post office, and when you enter that on USPS.gov under "track & confirm" as long as it says delivered with a date & time, you are in the clear.
Posted on Jul 02, 2011
Did you keep copies of these so called promises ?
Was this in the postage or description details
IE: refund only on price of item
Postage is usually at buyers expense
How did you pay paypal or direct debit if paypal you might open a claim
If you have kept any copies of these it will be beneficial
Posted on Dec 19, 2012
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Oct 23, 2017 | Computers & Internet
Occasionally packages are returned to us as undeliverable. When the carrier returns an undeliverable package to us, you will be issued a full refund (including shipping charges).
Orders that are returned to us as undeliverable are not able to be re-shipped. If you would still like to purchase items that were undeliverable, you are welcome to place a new order on our website.
If it has been four weeks from the estimated delivery date and you haven't received confirmation of the return or refund, please contact us.
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