Question about Refrigerators
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Posted on Jan 02, 2017
CM, there are 2 things that'd cause this. One is inexpensive, the other is not. First, check the cheap one... That rectangular rubber piece in back of your dispenser area is only a cover for a cantilever device. When you push in on this with a cup, the cantilever swivels back toward you and makes contact with a micro-switch. This switch sends power to the integrated circuit board which, in turn, performs the function you requested (cubed, crushed, water). OK... unplug your fridge. Then use your ears to diagnose this. Push the actuator pad several times in and out and listen for the tell-tale "click click" of the micro-switch. If you hear it clicking, it's good. Plug your fridge back in. Now for the expensive part. If your micro-switch clicks, your dispenser control board is fried and needs to be replaced. (I'm afraid that this is the case because the board controls the light as well as all the other functions.) UNPLUG YOUR FRIDGE BEFORE REPAIRING! To gain access the board, use a small flat blade screwdriver and remove the fascia panel starting at the bottom first. Just begin prying it gently off. Then remove the screws that are holding the board assy in place and gently pull it out. Take note of all of the wiring so you can re-install it correctly. The board number you need is #61005274. Unfortunately, it lists for about $100. A professional repairman would charge you over $200 for the repair, so you're actually saving money here! BTW, we recommend using a Belkin Surge protector for all appliances that utilize electronic controls. (you wouldn't plug you computer directly into a wall outlet, would you?) We regularly use these... http://www.acehardwareoutlet.com/(a1q3xi45sxgfbzm0qejhei55)/ProductDetails.aspx?SKU=3115672
Posted on Aug 01, 2007
When you push the ice dispensing lever, you should be able to hear the micro-switch clicking. If no click, the switch is faulty. The auger motor which is activated by the lever could also be faulty. This is the motor that causes the auger in the ice bucket to rotate one way for crushed ice and the other way for cubes. The auger could also be jammed. Try switching between crushed and cubes to unjam the auger. Empty the ice bucket and start again.
Posted on Nov 03, 2007
My ice and water in the door no longer work on my side by side Sub Zero. I can only get the ice from bulk ice inside the fridge.
Posted on Jan 09, 2009
check for a child lockout button it will look like a tiny padlock ,press and hold for 3 sec.(could be the freezer door light switch)
Posted on Jul 24, 2009
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