Question about Citizen Watches
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Posted on Jan 02, 2017
There is an ID number I need to help you further it is the Movement Caliber number probably on the back. Once I have that I can help you further.
Posted on May 30, 2008
Choose Technical Support/FAQs/Select Topic/Eco-Drive recharging guide and follow the instructions.
Posted on Dec 18, 2008
Nothing is right here. First of all you have to go back to that watch repair shop and ask for receipt for what was done. Stem itself cost about $3-$5 and the rest is charged for quality workmanship. Yoy must get full description of work done. Watchmaking trade rules are very strict and if there were any other faults than the faulty (broken) stem, they shuld inform you ASAP and explain all the job and extra money involved.
And the most important - no decent watchmaker can return watch to the customer without properly checking it's timekeeping, functions, e.t.c., so, the only one to blame is the company who did repairs.
Copy receipt, write an email and contact Citizen directly, explaining everything to the smallest detail. They shuld give you full support and even return the money if you are lucky enough.
You can find email and address here:
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Posted on Aug 04, 2009
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