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My Acer aspire ES 11 only has 2 gb of space left out of 32 gb. I have only had the computer since March and have no picture,music, films or documents downloaded. What can i do.

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While it is possible something has been downloading and filling your hard drive without your knowledge there equally could be something wrong with the computer and/or hard drive.

It isn't unusual for a couple of months of surfing the interweb to generate a couple of Gb of semi-hidden junk but it would seem you have something like 25 - 28 Gb of stuff you know nothing about.

I suggest you ensure your firewall is switched on and your virus protection is active and up to date - I use the Zone Alarm free version of both and have no complaints. I suggest you download a cleaning programme to help with the necessary computer housework - I use the basic Ccleaner free edition and again have no complaints. I also use Spybot search and destroy free edition for a little extra protection.

Ccleaner will provide a list of installed programmes that will be a little more comprehensive than the Windows utility and I suggest you browse the list and discover what programmes are installed and get rid of any you don't know about and then use Ccleaner or similar to clean out the junk and then follow that with a full system scan with both the anti-virus and Spybot.

If no virus is found and the cleanup hasn't freed a great deal of disc space, I suggest you contact the retailer for advice as the machine should still be under warranty.

Good luck!

Posted on May 14, 2017

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