Question about Bob Mackie Onyx FireWire Sound Card

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Weak playbakc signal when usinh firewire card in my Mackie 1220

I have a Mackie 1220 Onyx with the firewire card and I notice that, while monitoring a recording or during playback the right channel signal level (LEDs) is at an acceptable level while the left signal is very low. I'm using Tracktion on an HP PC. What should I do?

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I have had this same problem. I don't have a fix for it, but I have noticed that I can make it go away if I increase the signal strength going back to the Mackie card to an extreme level (by spiking the volume on my cubase software mixer). This seems to make the connection better for some reason.
I would love to learn what is causing this.

Posted on Feb 18, 2011

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Posted on Jan 02, 2017

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The Onyx Firewire card installed in the 1620 mixer is sending a low left channel signal back to the mixer. It use to work fine but not anymore. I have this same problem on my Mac tower G4 and powermac...


Hi there and welcome to FixYa,

Try a different Firewire cable, there maybe noise issues on the cable making it difficult for the signal to pass through. If it still fails, try unplug-replugging the firewire card. Re-install the driver.

Also, for a quicker solution to that, try cleaning the contacts with WD40 or an electric contact cleaner. Replug the cable in and out... make sure as well to check that your left channel is indeed passing signal to the Mackie processor.

Hope this helps

Dec 25, 2010 | Bob Mackie Onyx FireWire Sound Card

1 Answer

Is there an aftermarket mackie onyx 1640 firewire interface?


The Mackie 1620,1640 or 1220 mixers are designed to be used with this card. Here is a link for you:http://www.mackie.com/products/onyxfirewire/

Nov 03, 2010 | Mackie Onyx Firewire Card

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Lost My Mackie Onyx satellite Installation CD . I have checked Mackie site but it does not have it available. Where can i get it from ?


update driver and firmware
http://www.mackie.com/products/satellite/update.html
about software... read this carefully:
http://www.mackie.com/products/tracktion3/share.html

Aug 11, 2009 | Bob Mackie Onyx FireWire Sound Card

1 Answer

Onyx 1640 shows connection but no audio recorded.


Sometimes Windows XP will seem to "forget" that you have Mackie drivers. In such cases you need to go into Hardware Manager, uninstall the drivers, then press F5 to check for hardware changes. It will find the drivers again and take you through the installation process. Sometimes this "forgetting" seems to be triggered by the order in which you turn on the computer and board. It seems that for the first version of the Onyx drivers I had to turn the board on first, then the computer. I have updated my Onyx drivers and now it seems that I must turn on the board after XP is loaded and ready to go. Otherwise Windows can't "see" that the board is attached and thus Sonar or whatever won't be able to record. Sometimes when this happens I can turn the board off and back on, then Windows sees it. However, when that fails I uninstall and reinstall the drivers as I described earlier and it always solves the problem.

Mar 31, 2008 | Bob Mackie Onyx FireWire Sound Card

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