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My email has been hacked. Cannot receive emails.

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  • 124 Answers

Need more information.
What email client are you using?
Have you checked your log in information i.e username and password?
Does your ISP have a 'web mail portal'?

Posted on May 14, 2017


6 Suggested Answers

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Posted on Jan 02, 2017

  • 185 Answers

SOURCE: My email has been hacked into and my credit card used

There's nothing Yahoo can do with your credit card stolen details, contact your bank either immediately.
Keep contacting Yahoo customer support with your stolen email account. Sometimes they are too lazy and ignore some messages so flood them with frequently repeated message until they answer

Posted on Dec 02, 2009

  • 83 Answers

SOURCE: Someone has hacked into my email address book and

make a new email send an email to everyone you know saying this is my new email delete the otherone and dont clikc links from it either

Posted on Apr 05, 2010

  • 707 Answers

SOURCE: Dear Sir/Madam My name is

Hello Ricky,
You have been hacked by someone that goes by many names ace123456 & but DO NOT write him. You have probably already talked to him/her on facebook, IRC, Yahoo, etc. You have probably been infected with a virus called Subseven.
Troj/Subseven Aliases: Troj/Backdoor-G.
Category Viruses and Spyware
Type Trojan can tell you how to remove the virus if you can't get it with the scanners I'm giving you.
Prevalence low. Bad viruses usually have a low prevalence because the coder doesn't want to give away his/her work.
The package contains two or three programs. One of the files should be installed on a "server" machine. Once the server program is installed the client can take control over the infected computer. The client is a powerful "remote administration" tool. It has remote controlling abilities such as the ability to edit the server Windows registry file, flip the screen, change the desktop colors, restart Windows, play sounds, send messages, switch off the display, disable keyboard keys, hide the mouse cursor or the task-bar.
The client can also steal passwords and read keyboard keys pressed on the server since the last boot. The third program in the package is a utility that can be used to configure the server program. It is possible to patch the server with any executable so it looks as if a user received a valid file instead of the trojan. The server configuration program also configures the way the server is "installed". To install itself the server can use the Windows registry file.
It can also change the C:\WINDOWS\WIN.INI or C:\WINDOWS\SYSTEM.INI files so that the server runs on starting Windows.
WWW.MALWAREBYTES.ORG AND DOWNLOAD THE FREE VERSION. SAVE TO DESKTOP. IT WILL SHOW UP AS MBAM.exe. BEFORE DOING INSTALLATION,turn off system restore and RENAME mbam.exe TO winlogon.exe Bad viruse look for signatures of anti-virus engines and disable them before they have a chance to defend themselves. Then go here and download Cureit! no need to rename this one. then go here (you have to fill out a small form to get it). INSTALL, UPDATE, AND RUN FULL SCANS ON ALL 3. DELETE EVERYTHING THEY CATCH AND REBOOT.turn system restore back on and create new restore point.THEN DOWNLOAD NEW ANTIVIRUS. IF YOU CAN'T AFFORD TO BUY YOU CAN USE AVAST FREE VERSION AND ZONE ALARM FIREWALL FREE. OR YOU CAN SURVIVE FOR MONTHS ON FREE TRIALS OF KASPERSKY, WEBROOT, BITDEFENDER, AVG, AVAST, ETC, ETC. Once you are clean and you have realtime anti-virus downoad Windows Steady State It's only available for XP and Vista and only for another month or so, so get's free, but BE SURE your copy of Windows is Genuine because you will have to pass the Genuine Advantage Test to get it. If you are going to be on sites like Facebook etc., you need to learn how to protect yourself. Once you've completed these tasks disconnect from the internet and do it again. Install realtime antivirus and firewall before going back online/ You can get a new facebook account either by resetting your password or getting a new email account and opening a new FB acct. How did you know that they used the email ace123456 to access your account? I'd be interested to know.
Good luck
If this helps you resolve your problem, please
consider giving me a good rating and a quick
"thanks" or "good job".It will help me as well.
Thank you.

Posted on Oct 28, 2010

  • 159 Answers

SOURCE: I can't send out emails. I'm receiving emails.

The problem seems to be in SMTP server configuration, SMTP server sends email. So, you have to check your SMTP configuration with your email provider.

Posted on May 06, 2011

  • 3530 Answers

SOURCE: My hotmail account is blocked

Welcome to Fixya

You might need to to contact hotmail's postmaster/administrator regarding this. Only hotmail can unblocked your account. Please see this link. You may contact hotmail thru the number below to inquire your account:

Hotmail, Premier Free Web-Based Email Service by MSN (Microsoft)
1-800-386-5550 User Provide Phone Number for Premium Accounts
1-866-381-5910 User Provided Phone Number
Thank you for using Fixya!

Posted on May 22, 2011

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Omeone hacked into my facebook and now it wont let me on.

Follow these steps to recover your hacked Facebook account:

  1. Visit
  2. (link updated on September 17th)

  3. Contact email address: enter your email address, if possible the same email you have registered account with
  4. Full name on the account: enter your full name on the account so they will be able to verifyapplication
  5. Network(s) the account belongs to: try provide as many possible networks, including school, work network,...
  6. Email addresses that may be affiliated with the account: enter the same email you have created Facebook account with
  7. Your contact email address: use same email as you entered for step #2
  8. URL (web address link) of the profile page: simply copy/paste URL of your profile
  9. Description and steps to reproduce the issue: describe how your account got hacked/stolen, try to provide as many additional information as possible
  10. Submit "My Account Has Been Compromised" form

You will receive a reply shortly after Facebook staff review your application.

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