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I have a Kenmore front loader HE2 washing machine that's giving me f21 and 5e error codes. I cleaned out the catch, but it's still not draining. How can I check the drain pump to see if it's working?

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6ya6ya
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Posted on Jan 02, 2017

  • 90 Answers

SOURCE: kenmore 3.5 front loader e70 error code

check your pump

Posted on Jan 24, 2008

jumptrout51
  • 3361 Answers

SOURCE: Check Pump on front loader kenmore HE3 elite

Remove the lower front panel 3 screws across the bottom. Pump will be behind this panel.

Posted on May 26, 2009

  • 401 Answers

SOURCE: I have an HE2 Plus Front Loader. When it drains,

Sounds like there might be something in the pump that got past the button trap. You will have to remove the pump to check it.

Posted on Jan 02, 2010

jsrock516
  • 5911 Answers

SOURCE: where is the drain pump filter so I can check it?

"F21" is a Long Drain error code which is usually an indication that you may have an obstruction somewhere in the drainage system. Most commonly, there is something lodged in the drain pump or inlet line running from the wash tub to the pump. There is a white screw off cap on the drain pump that you can remove to inspect the pump impeller and clean. The following link explains:

http://www.fixya.com/support/r3608588-f21_error_code

Included is a follow-on link that explains how to check the drain pump to clean. You may also have to remove the inlet hose that runs from the bottom of the wash tub to the inlet side of the drain pump. Debris and small articles of clothing such as socks or under garments can become lodged in this area as well causing the drain cycle to fail.

NOTE: A "SUD" error code can often occur in conjunction with the "F21" error code. This is due to air being detected in the drainage system, which can occur if the pump is not running, or if you have an obstruction BEFORE the pump. You need to remove the inlet hose from the pump to ensure it is also not blocked. Correct your drainage system fault, and the SUD error (if displayed) should go away.

NOTE: If these preliminary measures do not correct your problem, you may have to replace the drain pump. It does not take much to damage the pump impeller or motor. Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appear until the pump is replaced. If the pump requires replacement, the following link explains how:

http://www.fixya.com/support/r3574350-replacing_the_drain_pump_in_a_front_load

If you have any questions about this repair, or need additional assistance, please let me know. I hope this helps you.

NOTE: For an explanation of all the error codes, each one of these washers comes with a technical data sheet inside.

To access, you will need to remove the lower toe panel under the door. The access screws are located under the bottom front edge of the panel. You may have to prop the two front fett of the washer up for better access ( a 2x4 works well for this). With the screws removed, the panel should drop down, then come off. If the tech sheet isn't directly behind the panel, it will be affixed to one of the interior cabinet walls.

The tech sheet lists all error code definitions, troubleshooting data, diagnostics procedures and wiring diagrams. I mention the tech sheet because you may need it to troubleshoot this error code.

Read through the information provided and let me know if you have any further questions.

Posted on Mar 31, 2010

heatman101
  • 43501 Answers

SOURCE: Kenmore front load washing machines knocks

Hi,
When my washer did that, I found that the shocks that hold the tub were bad...

Check out this tip I wrote about that...

Washer Problems Washer noise when spinning
http://www.fixya.com/support/r3663122-washer_problems_washer_noise_when

heatman101

Posted on May 26, 2010

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Dec 9, 2009 - Posted on Dec 09, 2009.

Dec 06, 2015 | Kenmore HE2 Plus Front Load Washer

1 Answer

Why my kenmore front loader is showing EF0?


I cannot see a EF0 Code for that Machine,

Info fact take a look at this error code sheets for all errors for your machine.
http://www.applianceblog.com/mainforums/threads/10283-He2-Error-Codes and look at the PDF file, on where you can download all the codes to help.
Sorry could not help more

--N

May 15, 2014 | Kenmore HE2 Plus Front Load Washer

1 Answer

5d error code kenmore he2plus


Here's a video prem mathew suggested as a solution to your problem from YouTube:


Kenmore He2 washing machine washer drain problem fixed

Apr 26, 2013 | Kenmore Washing Machines

1 Answer

Error message of f02 on Kenmore HE3 front loader washer at end of cycle


Hello,

The F2 error code indicates that the washer spent too long in the drain cycle,that typically is due to the drain pump filter being clogged. It's fairly easy to clean that filter by removing the lower panel and unscrewing the filter on the lower right side .Be prepared for some (perhaps a lot) of water to come out when that filter is unscrewed so have some towels or a couple plastic tubs to catch the water that comes out DO NOT completly remove that screen until all the water has come out or be prepared to get very wet by pulling it out without first catching the water


Hope this helps and if it does please give me 4 thumbs up

Gene

Jul 28, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

I need to access the drain on my front loader. The machine is giving me F21 error code. How do I get inside the machine where the drain is to see if there is something blocking it? Model # 110.4753


There sould be a lower access panel in front. Remove 3 torx screws and remove. You should see the pump "trap". Rotate handle CCW and be ready with a pan or wet/dry vac to clean up water that may run out.
Rich
Western Appliance Repair
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Sep 30, 2010 | Kenmore HE2 Plus Front Load Washer

1 Answer

Giving a F- on the time screen and is not draining properly


http://www.applianceblog.com/mainforums/attachments/sears-kenmore/639d1187051794-he2-error-codes-he2-error-codes.pdf

That list all the service codes for that washer.

Feb 15, 2010 | Kenmore HE2 Plus Front Load Washer

2 Answers

Error codes


Kenmre HE2 Plus front loader has a F 28 error. Whats the problem and how do I fix it?

Jan 19, 2010 | Kenmore HE2 Plus Front Load Washer

1 Answer

I have an HE2 Plus Front Loader. When it drains,


Sounds like there might be something in the pump that got past the button trap. You will have to remove the pump to check it.

Dec 31, 2009 | Kenmore HE2 Plus Front Load Washer

1 Answer

Regarding the kenmore he2 plus front loader washer.f-21 keeps coming on.actually worked for a couple loads today but f-21 started coming on again after i started washing a 3rd load of colored clothes.seems...


There is a strainer on the drain pump that is clogged. The manual does not mention this at all, it merely states the drain hose is kinked or clogged.

Under the front door there is a panel that is the width of the machine and is held in place by two screws, one on either side.

When you remove that you will see the pump and the the strainer attached to it. Unscrew the strainer (put a small pan under it to catch excess water) and remove to remove the junk accumulated.

Also, attached to the panel is another manual that refers to the error codes you are seeing.

Dec 20, 2009 | Kenmore HE2 Plus Front Load Washer

1 Answer

Error code F-28


It may be that the drain pump is not the problem at all. Error Code F-28 on the Kenmore HE2 means that there is a signal error between the Central Control Unit (CCU) and the Motor Control Unit (MCU)

Mar 13, 2009 | Kenmore HE2 Plus Front Load Washer

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