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I did not get instructions with my new Kindle. I charged it for three hours and still don't have use of my Kindle.

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Posted on Jan 02, 2017

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SOURCE: My kindle is frozen I followed the troubleshooting

screen is half blank when i bring up book i'm reading

Posted on Jun 09, 2011

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SOURCE: Don't know to use my new kindle

There are many user guides and manuals available for download on the Kindle Documentation Page on Amazon's website. This is probably the best place to start and should have the most information about all models.

Posted on Dec 30, 2011

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How do i get my kindle to turn on after replacing the screen? i have tried rebooting and that doesn't work, also took it apart twice to see if all was in place. can you help me please


Dear Lorraine, could you please provide us with some details so we could try to find a solution to your problem?
1) What is your Kindle model?
2) Was the battery fully charged when you tried to turn it on?
3) Were all small connectors re-attached to their respective counterparts in the Kindle's circuit board?
4) Have you checked if the new screen is also broken (could have happened during transportation) and hence, will not show anything on it?

Anyway, while we wait for your answers to these questions, you could try to to leave the Kindle charging for some two or three hours and then try to reboot it again (check if the charging LED is also turning on, during the charging period and if it changes color when the device is fully charged).

We will be waiting for your answers in order to try to find a suitable solution.

Regards,

Miguel L. Martins

Jul 26, 2015 | Tablets & eReaders

2 Answers

How long to charge kindle fire hdx when new


It should take under 6 hours for a full charge.

Feb 19, 2015 | Amazon Kindle Fire HD

1 Answer

My kindle won t turn on


Her is a possible solution:
1. Plug into the original charger, hold the power down for a full 30 seconds, release. Let charge in this state for 12 hours.
2. Lease the device plugged into the charger, while you have the device plugged into power, press the power button for a full 40 seconds, release. Wait for 5 seconds and then press and release the power button. Did the device wake up? No, continue to step 3.
3. Plug the device into another charger, if you do not have an charger from another phone go to Staples or Radio Shack pick up a new Kindle or Universal charger, make sure you can return the charger.
4. Plug the Kindle into the new or alternate charger. Hold down the power button for 30 seconds release. Let charge for 12 full hours.
5. Unplug the Kindle from the charger.
6. Press the power button for 40 seconds - time it. Release the power button, wait for 5 seconds, then press and release the power button. The Kindle should wake up. If not, proceed to step 7.
7. If you can not wake up the Kindle from a 'hard reset' the Contact Amazon directly for a replacement.

May 25, 2013 | Amazon Kindle Fire HD

3 Answers

Kindle will not turn on


The Kindle Fire will not turn on, correct? Let's try a hard reset.
Step 1: Unplug the device from the charger
Step 2: Press and hold the power button for 30 seconds
Step 3: Release the power button, then press and release the power button normally, the Kindle should wake up
Step 4: If the Kindle does not wake up, find an alternate charger or go down to Radio Shack or Staples and get a new charger
Step 5: Plug in the new Charger to the Kindle for 12 hours when done leave the Kindle plugged into the charger
Step 6: While the Kindle is plugged into the charger, press and hold the power button for 30 seconds. Let the Kindle charge for another hour.
Step 7: Pickup the Kindle, press and release the power button normally, the Kindle should now wake up.
Step 8: If the Kindle does not respond, contact Amazon for a replacememnt

Apr 21, 2013 | Amazon Kindle Fire HD

1 Answer

Kindle does not charge properly


Let's try to reset the charger system.
Step 1: Unplug from the charger, press and hold the Power button for 30 seconds
Step 2: Plug into the charger. Press and hold the power button for 30 seconds
Step 3: Let charge for 12 hours
Step 4: Unplug form the Charger, run the Kindle until totally dead.
Step 5: When DEAD. Press and hold the power button for 60 seconds.
Step 6: Plug into the charger, let charge normally
If this does not reset the charging system you have either a faulty Kindle or a faulty charger, contact Amazon for replacement.

Apr 01, 2013 | Amazon Kindle Fire HD

1 Answer

My kindle will not turn on


  1. Connect Kindle to a different outlet and/or USB port. If available, also try using a different USB cable or power adapter
  2. Verify the yellow charge light in the power switch at the base of the Kindle is on. When fully charged, the light will appear green.
  3. Restart Kindle by pressing Home > Menu > Settings > Menu and select "Restart." Is the charge light on?
  4. Is the charge light off? AC adapter needs to be replaced.
  5. Contact Amazon if under warranty if those steps don't work

Sep 05, 2011 | Amazon Kindle Wireless Reading Device

1 Answer

Kindle light is orange when I charge but even after of hours of charging continuous efforts to turn on Kindle, it won't turn on.


Try to slide and hold the on switch until after the power light blinks three times (should happen after a little more than 5 seconds). Release the switch after the blinks and the Kindle should start up.

This is only necessary if the Kindle was switched off by the same method before, or if the battery was completely drained. A short nudge of the power switch merely puts it in and out of a power-saving sleep mode, the prolonged hold really cuts / reinstates power.

Jul 16, 2011 | Amazon Kindle Wireless Reading Device

1 Answer

When I slide the power switch, nothing happens (light does not work either). Worked a few hours ago. Charged last night. brand new!


Try to slide and hold the power switch until after you see three blinks on the power LED. Should happen after ~5 seconds of holding.

Dec 08, 2010 | Amazon Kindle Wireless Reading Device

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