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Order not receive isps stated they could not locate address. They notified me they were returning to sender. I would like to still like my order. Please tell me what to do. Thanks

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SOURCE: Returning router

First, as a previous warranty tech that did a lot of work with HSN computer products, I do not give them very high grades for ease of use, or top notch products..... JMHO...

The website sure does not give you much:

Q. Is there any merchandise that is not returnable? A. Non-returnable merchandise would be 80% -90% off clearance and or Final Sale merchandise and "tax exempt" purchases. Merchandise purchased from the HSN, ON-Air show or cannot be returned at the HSN Outlet Stores. Here are the return instructions (note the telepone number): Just follow these return instructions:

  1. Re-pack the item in the original manufacturer’s packaging and shipping box. Please be sure to include all parts.
  2. Fill out the bottom portion of your packing slip and enclose it with your return. Please specify whether you would like merchandise credit (KA$H) or reimbursement to your original payment method.
  3. Use the pre-printed return label provided on the order summary and affix it OVER THE ORIGINAL SHIPPING LABEL. Please be sure to use the label from the packaging slip that corresponds to the item(s) you are returning to expedite processing. If there is no return address on the slip, please contact Customer Service at 1.800.933.2887 (8 am-1 am ET) for return information.
  4. Then, take your package to any United States Post Office or carrier of your choice and pay for the return shipping.

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What operating system are you using and how are you setting the printer on a network? is it connected to a router? did you already download and run the net config utility?

if you are using windows visit this link and download the net config utlitlity

if mac

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Track an email in Gmail

An email can easily be traced by opening its header but this technique fails when an email is to be traced sent from gmail account as gmail hide's the sender i.p. using a 64 bit encryption.
so to trace the location of a person, we can use readnotify free service.

Read Notify

What is ReadNotify?
ReadNotify is the most powerful and reliable email tracking service that exists today. In short - ReadNotify tells you when email you sent gets read / re-opened / forwarded and so much more.

Make an account at and compose a mail to the person you want to trace from the email id you used to create account at
Simply add: to the end of your recipients email address
if the email to be traced is then use the email in recipient's email
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the moment the receiver opens that mail, you will get all the information listed below by logging into your account at

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  • on Mar 28, 2011 | Google Gmail

    1 Answer

    I wanted to return this order, and went through the process, but now I have decided to keep it. How do I notify the senders or cancel out the return order?

    if you have paid for it and now don't wish to return it , then keep it
    if they don't receive it then they will not refund anything
    to be courteous you can send the supplier an e-mail stating your intention to keep but other than that there is nothing that has to be done

    Jan 31, 2016 | Cars & Trucks

    1 Answer

    Location of email sender

    Sort of. You can identify the address of the mail server which sent the email (by using the message headers, as you state).

    You can then try to geolocate that server address. That's not 100% reliable, but it should at least tell you if the address is inside or outside the UK.

    Look at the Internet Headers for the message (Right-click message and select "Options")

    Look for "Received: from" lines. These come in reverse order. So the first one you see should identify your own mail server. The last one should identify the originating mail server (there may be several intermediate servers, depending on the route the message took. It would look something like this:

    "Received: from ( [])"

    Take that IP address and go to a geolocating service, like Paste the address into the Geolocate box and hit submit. It will give you a location for that IP address based on DNS records.

    Since large companies may have a business address that doesn't necessarily correspond to their server location, this amount to a best guess. But it will give you something to go on.

    Good Luck!

    Apr 04, 2008 | Microsoft Office Outlook 2003 for PC

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