Question about Maytag Washing Machines
Via service manual and locks, water, water pump, etc worked except motor control board test. checked moter, belts and motor control board and all look great. checked lid locks based on what I have read saying they are notorious and the left lockif you are looking at machine head on is perfect. right one was highly corroded/rusted etc. however it still locked when tested numerous times. could this right lock be the cause of all of this, and if so could I just unplug it as it only looks for the left lock to continue operation? this was said in one of your posts about the lid locks for this machine $$$ UPDATE.$$$$ I TAPED UP THE RIGHT (25001037 PART#) LOCKING MECHANISM CONNECTOR WITH ELECTRICAL TAPE AND KEPT THE ACTUAL RIGHT LOCKING SWITCH COMPLETELY OUT OF MACHINE AND EVERYTHING WORKS!!!! JUST LIKE USER dh1200s IN THE POSTINGS HERE SAID!!
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
This sounds like a classic door lock problem. There was a design change in the lock assembly because of numerous problems.
You say you had the door replaced, did they replace the lock assy also?
The control puts power to the wax motor that operates the latch. As the door locks, the latch activates the lock switch that tells the control the door is locked.
What kind of reading are you getting on the lock switch?
Posted on Nov 25, 2007
SOURCE: maytag fav6800aww wont spin
I have a 3 year old neptune top load and have experienced the same problems you all have had here. Problem: Washer was leaking 1/2 gallon of water every load and sounded like a freight train on spin cycle. I usually do my own repairs but didn't have time so I called A&E by the recommendation of Maytag. Diagnosis! The tech said the tob o-ring seal was bad as well as the transmission. I had no reason to dought this professional right. I did after he told me the price... $450 to fix it!!!! I reluctantly gave him his $65 service call fee and said goodbye..
I called maytag and they said the transmission should have been covered by warranty (10 years). The tech was either an idiot or just plain trying to rip me off. I called Maytag back and they sent me the supposed bad tranmission and seals. I replaced them in 1/2 an hour. Guess what.... This did not fix the leaking or the loud spin cycle noise. What is the problem with this neptune model? The problem for every owner including myself has at minimum been the main seal inside the outer tub. This leaking for months took out the bearings causing the noisy spin cycle. I replaced both 6207-2rs bearings compliments of ebay for $6ea. After reassembly it was like new for the first load. On the second load it would stop on the spin cycle.... It would cycle between the agitators and trying to spin but never engaging into spin. After 5-6 minutes it gave me the code that stated an unbalanced load. What the problem was is the leaking had made its way into the clutch as well. I pulled the clutch/pulley back of and cleaned and lubed it. Problem solved! She now goes into spin and has no problems whatsoever. I'll never call A&E again...Mechanically this washer is a piece of cake to work on. Electronically it could be a bear... The bearing replacement took approx. 2 hours total from start to finish. Next time I'm buying Kenmore and the extended warranty. I'm tired of screwing with this junk... Good luck guys.... Jos Roach... CA.
Posted on Jan 19, 2008
I saw you post today on another forum and did not have time to put my thoughts down before work. I agree not a clutch issue I had to :), you would be so lucky. I own the machine and can’t offer any more troubleshooting then what you have done, good job of that. Unfortunately the FAV6800AW/FAV9800AW SM doesn’t have a whole lot of support for troubleshooting beyond what you have done for this issue. I found more info from the MAH3000 manual on the technical operation of the motor controller (slightly different controller). Both machines use the same troubleshooting paths. Remove JP4 which is;
P1 Motor Control common
P2 Torque (to Motor Controller) see page 1-11 MAH3000
P3 Motor Control Tach (to control board input)
My WAG is replace the Motor Controller 1st, then Control board 2nd and a possible tach issue related to the motor. That’s enough WAGing,…. but with troubleshooting not a complete WAG :).
Take a look at pages 2-5 thru 2-11, I keyed in on page 2-11 in the MAH3000, it may give you some additional insight, I know we are dealing with different machine designs but I think the designs are close regarding motor controller, the motor and what the Control Board is doing and looking for with input from the Motor Controller. I wish the FAV6800AW/FAV9800AW SM gave this kind of detail for troubleshooting. There is a nice little troubleshooting table on 2-11.
I keyed in on this note;
The motor control monitors the signals and communicates this information to the machine control (control board). The purpose of this signal is to tell the motor when to energize each winding in the motor and to tell the machine control the actual motor speed.
Then this note;
Note: If the machine control board does not receive an input signal from the motor control/tachometer circuit (JP4 connector), the motor speed will rapidly accelerate for 5 seconds then shut down. The machine control will sense a "locked rotor" condition and the motor will stop. If the motor control does not receive an input signal from the motor, the motor will "****" for 5 seconds then shut down.
I don’t believe you have that condition. I have worked with a forum member who had an issue with the motor controller related to an Lr error, locked rotor error and replacing the Motor Controller fixed the issue. Form here I vote for an issue with the Motor Controller. Not having known good parts makes this a difficult job.
The control board is under warranty for 5 yrs from DOP, the Control Board is 2 yrs. Ebay is a good source 25001079
I would push Maytag CSV for both. I got them to send me a Control Board after discussing my troubleshooting and that I had a neighbor (me) that was a repair tech who would install. I also had to send them copy of my warranty not sure why they beeded that my machine was on file with them.
In your console you will find a Troubleshooting guide if you haven’t pulled it out already. It has the schematic for the machine which I find handy. If you want a soft PDF copy of the schematic I can e-mail you. Just ping me at email@example.com. I use that for one-way contact, just respond back on this post if you ping me, I don’t check the account for month’s at a time.
With my limited knowledge I will try to help you. Good luck. Rich
Posted on Jun 20, 2009
Testimonial: "Awesome help and advice -- thank you to everyone!"
Are you up for troubleshooting? I will try to keep it low tech.
Do both Lid locks remain locked (you can't open the lid ) and you just have the Locked LED is flashing?
I'm assuming if you hit the OFF key the machine will unlock is that correct?
If so I feel you have lost signaling thru the lid locks possible do to corrision. We would start on the Left Hand lid lock which would require removal and very carefully opening up the case halves of that lid lock.
Here is a pic of what we might find inside...... some corrision;
Let me know if you want to try to DIY the fix?
FAV6800A/FAV9800A Service Manual for reference. Sears Parts Direct for reference.
Posted on Jul 26, 2010
Testimonial: "Yes the lid is locked and I do get the FL error code and yes if I turn it off it unlocks...I will see about attempting...or at least have a start. Thx"
It appears your timer/main controller/CCU has failed in this instance.
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question
Posted on Sep 25, 2010
Tips for a great answer:
Jan 11, 2016 | Maytag Neptune MAH5500B Front Load Washer
lid lock assembly look for forum response by dh1200s.
You are going to need a complete L.H. Lid lock assembly. p/n 25001048 Google for best price.
You have the issue of the Lid Locks no releasing so even after a replacemant L.H. Lid lock assembly (not cheap) you have the root cause issue to troubleshoot.
If you want to troubleshoot Google this ""Neptune TL Washer FAV6800AWW"" a forum where I help owners of the FAV6800A and FAV9800A machines.
It's free because my time is free. I post as dh1200s at that forum and others as well as here. FAV6800AWDIY is my second account on this forum......Good Luck
Aug 28, 2011 | Maytag Neptune FAV6800AW Top Load Washer
Jul 12, 2011 | Maytag Neptune FAV6800AW Top Load Washer
Apr 04, 2011 | Maytag Neptune FAV6800AW Top Load Washer
Google "Sticky Neptune TL Washer FAV6800AWW" for the Service Manual and support for troubleshooting the OD error code.
Mar 09, 2011 | Maytag Neptune FAV6800AW Top Load Washer
Jan 28, 2011 | Maytag Neptune FAV6800AW Top Load Washer
Dec 07, 2009 | Maytag Washing Machines
Jan 02, 2009 | Maytag Neptune FAV6800AW Top Load Washer
May 16, 2008 | Maytag Neptune MDE5500AY Electric Dryer
Mar 19, 2018 | Maytag Washing Machines
Mar 17, 2018 | Maytag Washing Machines
32 people viewed this question
Usually answered in minutes!