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I have a Dyson ball DC25 and the brush will not spin. I have changed the whole brush head assembly unit but even the new brush will not spin. What else can i try?

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5 Suggested Answers

reddevil6
  • 1673 Answers

SOURCE: Brush assembly will not spin at all.

The turbine is bad, that is what drives the brush roll. You either replace it, sometimes you can take the turbine apart and clean it, alot of times they just get gummed up and won't work. Number 23 is the turbine.94b67a6.jpg

Posted on Feb 19, 2008

  • 175 Answers

SOURCE: how do I change belt on dyson dc 07 animal

You can't change the belt. There is a factory tool that is needed to do it.

Posted on Dec 02, 2009

  • 1 Answer

SOURCE: My Dyson DC25 keeps blowing off the filter within

I just started having the same problem. Did you figure out yet?

Posted on May 22, 2010

  • 101 Answers

SOURCE: Dyson DC25 rotating brush doesnt work

There is a reset button on the side of the brush bar head. Press it.

Posted on Dec 20, 2010

  • 1 Answer

SOURCE: filter in the ball on

My Dyson DC25 keeps blowing off the filter within the ball. It then stops the ball from rotating freely.

Posted on Oct 12, 2012

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Dyson DC25 brush won't spin when touching the floor. If I lift it off the floor it spins, once it touches the floor it stops. Any idea what the problem is?


I can think of three things that could be wrong.

The easiest one is that the brush has hair and fluff wrapped around its bearing. This happened to me and was causing a burning rubber smell. Turn it over and remove the base plate. Lift the belt by putting a piece of cord under it and slide the brush out. Remove one end of the brush and slide the spindle out. Clean all the hair out and reassemble.

The internal drive belt is worn, or the nylon bush that it runs on.

The clutch is worn out.

The last two are not as easy to fix as the main drive belt is enclosed in the centre of the clutch. There are videos though that show you the process. Have a read and a watch, but try my first tip first.

  • Dyson DC25, DC29 - Resetting the brush bar (Official Dyson ... www.youtube.com/watch?v=q--faamcC7g
    • BY ASKDYSON
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    2011-09-29 · Want to watch this again later? Sign in to add this video to a playlist. How to clear and reset the brush bar of your Dyson DC25 or DC29 upright ...
  • Dyson DC25 Upright Vacuum Cleaner - Support ' Dyson.com www.dyson.com/Support/dc25/DC25-ANIMAL Dyson DC25 Upright Vacuum Cleaner Support. Skip to main content X. Shop. Shop vacuums; Shop air treatment ... The Dyson Helpline is available during the following ...
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  • Brush bar not rotating - Dyson www.dyson.co.uk/.../brush-bar-not-rotating Brush bar not rotating. ... to ensure vacuums containing Dyson Cinetic™ science maintain constant suction. ... tested at the cleaner head.
  • The Brush Won't Spin on My Dyson Vacuum Cleaner ' eHow www.ehow.com > Home > Home Appliances > Other Home Appliances 2015-06-29 · eHow; Home; Home Appliances; Other Home Appliances; ... My Dyson Vacuum Cleaner's Beater Brush Won't Spin; Dyson Vacuum Brush Roll Not... My Dyson ...
  • Dyson DC25 brush won't spin when touching the floor. If I ... www.fixya.com > Forum > Vacuums > Dyson 2016-03-18 · Dyson DC25 brush won't spin when touching the floor. If I lift it off the floor it spins, once it touches the floor it stops. Any idea what the problem is?
  • Dc25 animal. front brush not working - Fixya www.fixya.com > ... > Dyson > DC25 Animal Bagless Upright Vacuum 2012-03-29 · ... Dyson DC25 Animal Bagless ... dc25 animal. front brush not ... I have a Dyson DC-25 animal. My brush bar did not spin and has been replaced with a ...
  • Dyson DC24 Brush Bar Motor - Dyson Medic - Dyson Medic dysonmedic.co.uk/dyson-dc24-brush-bar-motor It will not spin when the ... Dyson DC24 Brush Bar ... Unit Motor Dyson DC25 Dyson DC25 beater bar Dyson DC25 brush bar Dyson DC41 Dyson DC50 Dyson Motor Dyson ...
  • DC25 brush bar not working - Dyson Spare Parts with Free ... manchestervacs.co.uk/DysonForum/index.php?topic=738.0 DC25 brush bar not working ... My brush bar stopped working on my DC25 ball the other day. ... Manchester Vacs Dyson Engineer
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    2011-09-29 · How to clear and reset the brush bar of your Dyson DC24 upright vacuum cleaner. DC24's brush bar is engineered to shut off for protection if ...


  • Mar 18, 2016 | Dyson Vacuums

    1 Answer

    How do i fix the brushbar on my vacuum cleaner there are three switches - power switch , brushbar switch ,and reset switch ,the latter does'nt seem to click ,should i replace this one


    make sure you're getting power to the brush bar switch. If so there is a micro switch that activates the brush bar when you pull the handle back into the vacuuming position. Make sure that micro switch (in the ball assembly) is getting power from the brush bar switch.

    Apr 08, 2015 | Dyson DC25 Animal Upright Ball Bagless...

    2 Answers

    No power to brush head after replacing complete brush unit with a new one.


    Hi there, it's Jack at Dyson.

    If the replacement cleaner head hasn't resolved the issue with your DC25, we'd appreciate the opportunity to take some further details and talk you through some simple troubleshooting checks. These will help us if a repair from a qualified Dyson engineer is needed - if this is the case we can also confirm if your DC25 is still covered by its Dyson warranty.

    When you have your machine to hand, please give the Dyson Customer Helpline a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

    We'll look forward to speaking with you.

    Mar 20, 2015 | Dyson DC25 Vacuum

    1 Answer

    Why won't the brush head on my DC25 turn?


    If the brush bar motor isn't turning it could be the switch or the motor, if it is turning you may need. To replace the belt

    Aug 02, 2014 | Dyson DC25 Animal Upright Ball Bagless...

    1 Answer

    Dyson DC25 Broken Brush Bar Connector


    Hi Alex, it's Jack at Dyson.

    I'm sorry to hear you're having difficulty with your DC25. If the drive spindle of your machine has broken in use, you would need to replace the cleaner head assembly.

    Please get in touch with us directly, as our experts will be able to take some further details to confirm if we're able to replace this for you under the terms of our 5-year warranty. You can reach us by emailing askdysonUS@dyson.com

    Best wishes,

    Jack
    Dyson Online Customer Support
    www.dyson.com

    May 19, 2013 | Dyson DC15 All Floors - The Ball Bagless...

    2 Answers

    Hi, i took apart filters to clean in my dyson dc25 and put it back together as said...and now its making a highpitch whinning sound


    Hi its Darran at Dyson.

    It may be worth taking the filter in the ball out and putting it back making sure it has clicked back into place securely.

    If you need advice on this, please visit our website at www.dyson.com and click on the support section.

    Alternatively, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

    Kind regards
    Darran
    Dyson Customer Service

    Apr 15, 2010 | Dyson DC25 All Floors Bagless Upright...

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