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Fire stick won't work on one telly but will only another

Recently purchased new fire stick, plugged in to downstairs telly switch on screen goes black amazon comes up on screen then nothing. Took it up to telly upstairs plug it in switch on screen goes black amazon comes up on screen then fire tv stick then works perfectly. Has anyone any ideas as to why it wont work on telly downstairs?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 86 Answers

SOURCE: wont come on

Instead of just unplugging the TV, perform a power drain:
1. Unplug the product's power cable so the device is not grounded to the house. 2. Press and HOLD the product's own power button for 1 minute to drain the capacitors. 3. Plug the product back into a wall outlet and try to turn it on.
Note: This procedure works with battery operated devices as well so remove the batteries and hold down it's power button.  Electricity can remain in capacitors and on circuit boards enough to prevent normal functionality. By clearing the residue electricity, your product will have a fresh start and many times this will resolve a buggy or non-responsive device that appears to be dead.
If the TV still won't turn on, then it appears something is wrong with it's mainboard since the TV is still receiving power because the standby light is still coming on.  The cost of fixing an older TV's mainboard could be costly or impossible if the part is discontinued.

Posted on Mar 25, 2009

  • 814 Answers

SOURCE: blacks out within seconds of being on the screen

Your monitor has problems with instability in the circuits,This causes error voltages to appear in the feedback circuits and the unit goes into protection mode to protect itself from more damage If you are still under warranty take the unit to a service center for repair. If you are out of warranty, Then you have the choice of fixing it your self, but you must research the problem and have the technical know how to open the monitor and check the circuit boards for the problem. This also requires a certain amount of test equipment. A digital Multimeter and tools to open the case. Plastic pry bars use for furniture work well, or a plastic putty knife to unlock the inside latching around the case.You will also need screwdrivers and soldering iron and a solder ****** or solder wick to remove solder. You need to do this to remove components from the boards to test them. Most likely suspects are capacitors or diodes in the power supply or in the control board. You may need to check transistors and transformers to find more serious problems. There could be a bad IC in one of the regulator or signal circuits. AsYou can see this is not a easy task for a person will little experience and test equipment to check out the problems. You might have a friend who can help you with this who has the experience and tools . If you find you cannot solve these problems, you can either buy a new monitor or take yours to a repair shop for repairs. Hope this helps you out with your problems.

Posted on Apr 28, 2009

barbu51
  • 566 Answers

SOURCE: hi,

Hi Fiona
Somewhere along the line from the aerial there must be a signal splitter that feeds the upstair and downstair terminals.
Try to find that splitter and switch the output to see if the problem goes from up to downstair.
If it does switch then you know the problem is with the splitter block, and if it stays the same then the problem is with the cable and/or the connectors that run downstairs.
Also the reason you get a pixellated(snowy) picture is because of signal loss during the length of the cable you ran downstair.
If running a cable downstair becomes the best option to fix your problem , then you could buy a cheap 10db signal booster/r.f amplifier to correct the signal loss and a cable splitter to feed both tv`s
That booster would be installed upstair in your case(near the source of the signal to be amplified).
I could send you a small diagram if need be. Hope this will help and Merry Chrismas

Posted on Dec 14, 2009

  • 2461 Answers

SOURCE: Fire and Heaters producing soot.

no its not gas it sounds like fumes get them checked over asap the localgas company will check them out for you

Posted on Jan 14, 2010

  • 956 Answers

SOURCE: tv upstairs was working perfect then lost all

If you are talking FREEVIEW. you have to retune it may not automatically retune, were as the other tv's may have auto retune???

Posted on May 12, 2011

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When I go to settings or anything on the fire stick it goes to a blank screen


I am attaching a link with instructions to restart the firestick and also how to reset it to factory defaults, hope this is helpful.
Fire TV Blank Screen on Boot or Black Screen FIX KFire TV News

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Connecting fire stick to tv. i am a prime member with amazon


Setting up Amazon Fire TV Stick hardware
  1. Plug the micro-USB power cable into your Fire TV Stick and the other end into the plug adapter and into the wall.
  2. Plug your Fire TV Stick into an HDMI port on your TV (a cable is included to extend the HDMI reach if you've got a particularly tricky TV).
  3. Next, turn on your TV and switch the input to the right HDMI port
  4. You won't be able to interact with Fire TV Stick until you pair a remote. Thankfully, by just inserting the batteries into the included remote, it should pair automatically. If this fails, you can download and use the Amazon Fire TV remote app on your phone.
  5. Now it's time to set up your wireless network. Fire TV Stick should automatically detect your Wi-Fi. Select your network and enter any passwords.
  6. Your Fire TV Stick will then check for updates and download anything it doesn't have before letting you continue. Depending on how new your Stick is and the strength of your connection, this could take some time.
  7. If you bought your Fire TV Stick from Amazon, it will have arrived already logged in and set up with your account, which is handy. If not, don't worry, it's very easy to set up a new account on Fire TV, requiring nothing more than your Amazon login details.
  8. Once done, you'll be treated to an unskippable introduction to your Fire TV Stick, taking you through the basics of what the system can do and how to make the most of its features.
  9. From here, you can set up parental control settings before you start using your Fire TV Stick as intended.
Now you've set your Fire TV Stick up, here's how to install Kodi on it.
How to set up your Amazon Fire TV Stick

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Hi, I purchased a firetvstick but it does not respond after plugged into my smart tv. help


Check list:

1) Do you have your fire stick powered?
Connected via usb cable to a power adapter
plugged into a power strip that has the power on,
power switch is off....so on.

2) Do you have your TV input set to the correct HDMI input?
Depending on the model you may have 2 to 4 HDMI inputs.
This is the most common error.
Please make sure the input is set to the correct input
of where your fire stick is plugged in to.

3) If you have power and the input in your TV is set.
And you still have nothing.
Then your firestick might be defective.

4) If it is working, read the instructions carefully.
connect your fire stick to your wi fi and register your fire stick.
Then enjoy!!

Aug 30, 2016 | Amazon Fire TV Stick

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How do I register my new Fire Stick received as a gift ?


Register or Deregister Your Amazon Fire TV - Amazon.com

https://www.amazon.com/gp/help/.../display.html?...

Amazon.com, Inc.New Year New You. All .... Register or Deregister Your Amazon Fire TV Device ... If you purchased your Amazon Fire TV device from another retailer or received it as agift, follow the on-screen ... From the Home screen, select Settings > My Account. ...Differences between Amazon Fire TV and Fire TV Stick ยท Amazon Fire TV ...

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Recent Fire TV software updates causing blank screen issues

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Aug 17, 2015 - Ever since Fire TV software update 51.1.6.1 and Fire TV Stick software update ... update, Fire TV devices now enable HDCP immediatly at boot up. ..... I'm still getting this blank screen issue on one of my TV's but not the others.

How to Get Your New Fire TV Device Up and Running - Wired

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WiredDec 25, 2014 - Here's how to take that new Fire TV device from zero to streaming in five easy steps. ... How to Get Your New Fire TV Device Up and Running .... I'm not sure why this is not an issue for Chrome Stick, et. al but I invite you to ...

Report Amazon Fire TV / TV Stick Playback issues here - Plex Forums

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Can i install a amazon fire tv stick the u s b will not plug in


Amazon.com: Customer Reviews: Amazon Fire TV Stick

www.amazon.com/Amazon...Fire-TV-Stick/.../B00GD...

Amazon.com, Inc.It doesn't even play all the games that can run on the Fire TV box. Also note ... Q: CanI use my TV's USB port to power the Fire TV Stick? ... A USB port on your TV or other equipment probably will not work. ..... You can plug the Fire Stick's USB cable into theUSB port on your TV and it should work (depending on your TV ).

Amazon.com: Customer Discussions: Fire stick and Samsung TV issues

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Amazon.com, Inc.Getting a brand new replacement from Amazon did not help, seems to be some other HW or SW issue. Anyone else run into similar issues? ... I also have a Samsung TV and the Fire Stick is not recognized through HDMI or USB connections. .... Can youplug the HDMI extender cable into your TV and will the Fire TV stick fix

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1 Answer

How can I get my new Amazon fire tv stick to install? Every thing is plugged in correctly and powered up but the screen says it "Can't contact Amazon.com so try a new router or wireless network"


Check this first:
  • Connect your Amazon Fire TV device to one of these network or router types:
    • Open, WEP, WPA-PSK, and WPA2-PSK encrypted networks
    • B, G, and N routers on 2.4Ghz
    • A and N routers on 5Ghz
    • Hidden networks
  • Enable wireless connectivity on your Amazon Fire TV device. From the Home screen, select Settings > System > Wi-Fi.
  • Make sure you know your network password (if required). If you see a lock icon, a network password is required. This password is not your Amazon account password.
  • Make sure your Internet connection is not down. Restart your router and modem to solve most Wi-Fi network issues.
  • Do not place your wireless router or Amazon Fire TV device in a cabinet, as it impacts your Wi-Fi signal strength.
Also, try this for Fire TV Stick:
  • Use the included HDMI extender to optimize the location of your Fire TV Stick. The HDMI extender can improve your wireless connectivity by positioning your Fire TV Stick further from the TV.
  • Plug the power cord into the included power adapter and then into a wall outlet to ensure the device receives enough power for optimal performance.


Still having trouble?
  • Restart your Amazon Fire TV device. Disconnect the power cord from your Amazon Fire TV device for three seconds, and then plug the power cord back in.
Tip: You can also restart your Amazon Fire TV device with your remote. Press and hold the Select button and the Play button at the same time until the Amazon Fire TV device restarts (about five seconds). Or go to Settings > System > Restart.

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Went to settings and accidently turned off blue tooth wi fi now my fire stic remote will not respond air won'' scroll up or down and I can't get back to settings


straight from amazon,reset firestick,
Please unplug the Fire TV stick from power source and then plug it again after 5 seconds.
Once the Fire TV stick is back on, please take batteries out of the remote and re-insert

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