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Cant get my closed caption to come on and it's like it's been locked off

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  • Reba Martinez May 12, 2017

    my tv is a element brand . i like to watch closed caption along with the audio because I dont hear very well but no matter what I change in the audio I cant do anything with the audio. its like my whole closed captioning has beenlocked away .

  • Gene May 12, 2017

    What is the model number of your TV?

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Posted on Jan 02, 2017

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hughesnan
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SOURCE: closed caption

go to menu then to sound and then to "caption" press off.

Posted on Dec 14, 2008

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SOURCE: cant turn off closed captioning

I have a PME-42S6 on Ebay that has a turning on problem it is a complete unit and work good if you can get it to turn on

Ebay # 120362175465

bid on it and pick it up and there is your remote control
Bob
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Posted on Jan 12, 2009

  • 1 Answer

SOURCE: toshiba 62hx94 cant shut off closed caption have comcast cable

The problem was with the Motorfolla Comcast cable box not my T.V. . I turned off my Comcast cable box, pressed menu on the remote to the cable box. This made a 16:9 ratio appear on the cable box's LED read out, and a bluish screen appear on my television. One of the options on my television was to turn on and off closed captioning. Therfore, I turned off closed captioning and the problem was solved.

Posted on Jan 30, 2009

  • 56 Answers

SOURCE: close caption wont come off

Hello delores2469,

The original remote control for this model had a caption button on it, a few rows up from the bottom on the right hand side. I don't recall this model having the cations option in the menus, but it's been a few years since I sold these. If you do not have the original remote I recommend that you get one. DO NOT ATTEMPT TO USE A UNIVERSAL FOR THIS. You will only be throwing away money, trust me on this. You should be able to obtain an original from a local Toshiba authorized retailer, just not a big box. They can't or won't help you. If you do not have a local dealer, you can search for it on the 'net. There are several remote retailers and most have searchable websites by the model. The original Toshiba remote for this was a WC-5BC1.

Hope this helps you and don't forget to rate the answer,

The Wing Guy

Posted on May 04, 2009

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1 Answer

I cant turn off the closed caption...the cc button on the remote does nothing at all and the menu option for advanced closed caption says off but its still on.


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The problem was with the Motorfolla Comcast cable box not my T.V. . I turned off my Comcast cable box, pressed menu on the remote to the cable box. This made a 16:9 ratio appear on the cable box's LED read out, and a bluish screen appear on my television. One of the options on my television was to turn on and off closed captioning. Therfore, I turned off closed captioning and the problem was solved.

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look on top and behind of the monitor you will find buttons for your TV then follow this steps: The Setup menu lets you configure the TV to fit its surroundings and your preferences. To access the Setup menu, press MENU, and then select Setup from the Main Menu.closed caption options are: CC Setting Lets you choose the way closed captioning information appears on the screen. Off No captioning information displayed. On Always Captioning information shown always, when available. On When Muted Displays captioning information, when available, whenever the TV?s sound is muted by pressing the MUTE button. The captioning information is not displayed when the sound is not muted. Make sure all of the options for closed caption are off press exit and you are good to go.

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