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GE Psc25mswc, side x side, freezer working fine no ice build up, refrig side not cooling. No air flow in refrig side

Unit has 2 evaps,refrig side evap not cold.

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Check to see if the flow through ports are clear nothing blocking them

Posted on May 12, 2017

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Posted on Jan 02, 2017

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How do I fix a refrigerator that won't cool?


if you are sure the evap fans are running (the ones inside) then only 2 things left.... 1- there is ice build up around the evaporators blocking air flow..... 2- the unit is out of freon.... I really suspect that there is ice around evap, samsung's are not known for having freon leaks.....I would unplug unit for 24-48 hours, then remove ff shelving, then take 2 screws out,(located on the bottom left and right of the evap cover and the one that is behind a plastic plug located in the center about 2/3 of the way to the top of the cover....once you remove the screws, grasp the cover on the bottom right corner and gently pull out to remove cover, being careful not to break the foam that channels air..... once removed check to see where the ice is left.... usually in the top right corner, if so replace the sensor located there... Ken Hawk

Feb 21, 2015 | Samsung RF217ACRS Bottom Freezer French...

1 Answer

HELP!!__CALLING ANY GE FACTORY TECHS


You say " all thermistors check fine " , how did you check them ? Did you check for the 5-8 DC volts at the main control board , for the thermistors ? Did you do the diagnostic check for the thermistors from the control panel ? I'm sure you know there are 5 thermistors , since the refrig has the dual evap . Possibly the # 5 is bad , since it is the freezer temp " controller " , yet if it tells the board it's not cold enough , it still sends refrigerant to the refrig evap . Since the refrig evap has 2 fan motors , can't remember if there is a damper there also . Maybe when the # 3 thermistor is satisfied , it only cuts the fans off , even though refrigerant is still going thru the refrig evap .

Oct 31, 2009 | GE Profile PSH23PGT Side by Side...

1 Answer

Not circulating air


You will need to have your door gasket seals inspected and possibly replaced.

Then you might want to check behind the back cover of your freezer and look for ice build up and excess frost on your evap coils - this indicates seld defrosting problems - and the symptoms are functioning compressor and evap fan but air is not cool enough - Once you manually defrost those with a dryer and let your unit cool for a few hours, if it comes back to normal you know you have a defrost problem and will need to have your control board / defrost components checked.

Also - you might want to have them check your damper system it might be shut or not opening to let the air from your freezer in your refrigerator. (if applicable)

Oct 02, 2009 | Kenmore Refrigerators

1 Answer

I have a Kenmore side by side refrig (no ice maker) Freezer works fine. The refrigerator side is not cooling. I have cleaned out the vent between the freezer and the refrigerator section by defrosting the...


Check to make sure the evap fan is running.
IF so, then let unit defrost, then turn back on, check for air comming thru top of refrig vent, if air moving ok, then let run for a few days and see if refrig warms again, if so then check for frost build up on back wall of inside freezer, if so, you have a defrost problem. With a defrost problem, defrost heater may be bad, defrost timer/electronic control may be defective. Either way, in most cases it is a defrost problem unless you don't have air moving and fan is running in this case you have a damper door problem inside air duct in refrig.

Sep 30, 2009 | Kenmore 55612 / 55614 / 5561 / 655619 Side...

1 Answer

GE GSH25JSTASS doesn't freeze or cool


Ok, first off, replace all thermistors, freezer (2) & refrig (2). Then check that evap fan is working properly. This is a DC volt fan, not ac volt. There have been some issues with these, I would replace if problem continues.

How this box works, main control board monitors everything from how many times doors are open, how long they are open, how and when I/M drops ice, etc.... Every so many hours, depending on how many times the doors are open, you got ice thru the door, etc... it will shut down and go into defrost mode. When it is time for defrost mode it will run refrig into a "sub zero" state, shut down evap fan, run deeper into sub zero effect, shut down compressor when the thermistors say it's cold enough, turn on defrost heater that melts any frost in evap, then turn compressor back on for a few minutes, then turn evap fan back on. Most techs think that the mother board is defective when in fact the thermistors are not measuring temps correctly within the whole unit. If the thermistor say, hey mother board I'm only 60 degrees in the freezer, then it will keep running the compressor trying to get to zero or -1 or till the darn thing freezes up and stops moving air.

Find another tech to work on your unit, one that has some electronics background and/or computer knowledge. It takes a electronics & computer degree to work on these units and understand how they function.

Doors, some of the new frigs have magnetic door gaskets, if it is not staying shut, replace door gaskets. If door stay open or is leaking air (especially around ice shoot) it can cause some really weird stuff to occur, like thermistors saying I'm cold at the inlet to evap but not at the top of evap and mother board will try to correct it's self by running longer. One other thing about door gaskets, if the drain plug in the evap area is frozen or plugged up, doors won't shut properly and stay shut.

For one thousand dollars, I'll come to Florida and fix for you, 200 to fix refrig and the rest for a good time at Disney World (LOL). Good luck. Contact GE for repair on this unit if you can't get good results from your repairman. Their people, like me, go thru extensive training on these boxes. You can thank our goverment for the energy codes that have gone into effect over the years requiring mfgs to have to keep the cost of running these refrigs down as low as possible, the only way to do this was to computerize these boxes. Good luck

Sep 30, 2009 | GE Monogram ZISS420NRSS 42" Built-In...

1 Answer

Evap fan stops running/low cooling, Unplug Frig Evap fan runs


Is there anything obstructing the fan area, ice build up ? It is normal for your freezer to get warm if evap fan is not working, it is essential for it to work :) A defrost cycle should kick on a timer or as needed (adaptive) and there should not be excessive frost buildup that it blocks your evap fan. I would have suggested you unplug your refrigerator for about 10 minutes and see if that resets your control board - if not, then you will need service - either replacing motor assembly or a faulty control board.

Aug 22, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Magice Chef side by side builds up ice on freezer floor


it sounds like a defrost element on the evap. if ice builts up and the elemet is not working then it will build ice on the evap and not cool.....

Jul 27, 2009 | Magic Chef (CSD2610KRW) Top Freezer...

1 Answer

Refrig not cold enough, ice buildup on banck panel of freezer


ice build up means your refrigerator is not going through defrost cycle. you have ice build up on evaporator which restricts your cold air flow into the fresh food side. check defrost timer, defrost thermostat located on evaporator behind the wall where your getting frost. check defrost heater. it wraps under the evap.

Jun 21, 2009 | GE Refrigerators

1 Answer

GE side by side GSS20IEP Refrigerator freezer freezing


this is a problem that is no stranger to most GE side by sides; GE has used a glass type defrost heater in the freezer which often fails. If you manually defrost your appliance (unplug and leave doors open for 24 hrs) then plug back in, it will appear to work normally for a few days and gradually build up frost on the evap panel (back panel in the freezer) and eventually the refrigerator side will seem to loose cooling due to frosted damper, or lack of cold air transfer over the evap coil. The fix for this is to replace the defrost heaters (s). While not as common, defrost thermostats can open causing the unit to skip defrost, and even less likely is the defrost control (either mechanical timer or adaptive defrost). First, defrost your appliance, then remove the evap panel and ohm out the heater(s), if open, replace. If they check ok, check your defrost thermostat (small disc like object attached by a clip on the evap. coil itself) for signs of popping open or open ohm readings at normally closed temperatures. Its a good idea to change this anyway when replacing defrost heaters as the two work hand in hand. Last, check the defrost timer by manually advancing the screw advance clockwise until you hear the first click, then check voltage to the defrost heater and thermostat, if no voltage present replace timer. If your appliance is equipped with a adaptive defrost board, refer to the schematic for proper diagnostics.

Jun 11, 2009 | GE GSS20IEP Side by Side Refrigerator

2 Answers

Confused /


Ok the freezer section works the refrig section think of the refrigerator as a large cooler with an inlet and outlet hole cold air is blown into the refrig from the freezer via the fan motor in the freezer the really cold air comes in the top of the refrig and drops to the bottom of the refrig then it is sucked back into the freezer thru a vent hole in the bottom of the refrigerator ..GOT IT?? Now when a unit has a defrost problem there is an ice or frost build up in the freezer on the coil (bad heater,bad bi metal, bad timer can cause this) the ice builds and builds to the point where it blocks the air flow across the coil hence the air can not get to the refrigerator section making it warmer but the freezer section will work ok .. I hope this makes sense...Hint : A sign of this is a lg frost buildup on the back wall of the freezer.

Nov 28, 2007 | GE GSH25JSTSS Stainless Steel Side by Side...

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