Question about Samsung Televison & Video

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The audio on my samsung LCD stopped working. Both internal and external sound do not work. The model is ue37d6500. Would I need to replace the mainboard or perhaps the audio IC?

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It could be an audio decoder fault, so tuning board or power amplifier, audio boards, maybe headphone jack faulty or speakers open circuit. Maybe just in mute mode.

Posted on May 12, 2017

  • Drew Gardiner
    Drew Gardiner May 12, 2017

    Ok thanks. Any advice on how to diagnose the issue? Or a quick fix? Headphone jack doesn't seem to work either

  • JonSnell Electronic
    JonSnell Electronic May 12, 2017

    It may be a power supply issue as well. I would, unless you are a tv engineer, employ the services of a tv engineer. Too many variables without expertise.

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