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I have a OTT TV BOX4k and I need to connect to a B315 router. I keep on getting a authentication problem when trying to connect to the wifi. Please help

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  • Brett Duxbury
    Brett Duxbury May 12, 2017

    Hi Jason , we want to help you with your question, but we need more information from you. Can you please add details in the comment box?
    Does the router Wi Fi use encryption WPa or WEP ?
    Do you know what the key is ?

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1 Answer

I am having a problem with connecting my Kindle Fire to the Wi-Fi. When I try to sign in, it keeps telling me authentication problem. I can't get past this answer. Please help me.


WiFi pass word incorrect or there is an issue with the WiFi router. Check password...make sure exactly the same including capitalization. Try resetting WiFi router.

Oct 08, 2016 | Amazon Kindle Fire HD

Tip

Belkin F5D7234-4 v1 (important thing)


In Belkin f5d7234-4 v1(only version 1) router, do not disable "WiFi protected setup" learn more about wps
  • If you do so, then the router will no longer work in 90% of cases.
  • The WiFi protected setup is enabled by default in this model.
  • The computers using XP,vista,win7 may not connect to the wireless network. 96cff88.jpg
Solution:
In that case you can add the wireless network manually in the computer.Still if it says error message as "windows cannot connect",then follow these steps according to your operating system.

WINDOWS XP:
Start>
Control Panel>Network and Internet Connections(Network connections)>Right Click Wireless Network Connection icon>Click on Properties>authentication tab>uncheck IEEE authentication

WINDOWS VISTA:
Start>
Control Panel>Network and Internet (Network and Sharing Center)>On your left hand side click on Manage Network connections>Right Click on Wireless Network Connection icon>Click on Properties>authentication tab>uncheck IEEE authentication

WINDOWS 7:
Start >
Control Panel>Network and Internet (Network and Sharing Center)>On your left hand side Click on Change Adapter Settings>Right Click on Wireless Network Connection icon>Click on Properties>authentication tab>uncheck IEEE authentication

  • Now try to access wireless network.
  • If it still says windows cannot connect then no other go.
  • You need to disable WiFi protected setup.This will fix the issue for sure...
Click here to know how to disable wifi protected setup...

To learn more about WiFi protected setup, please click here...

on Apr 19, 2010 | Computers & Internet

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You need to input the authentification code which was supplied with your router.

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